To use service-contract templates

Service-contract templates enable you to prepare specific details of a service-contract quotation, or of a service contract in advance. The creation time for the service-contract quotation or the service contract is reduced, and the same terms and conditions are applied in similar circumstances.

The Contract Templates (tsctm0150m000) session enables you to enter the following details:

After you define the header data of the template, on the appropriate menu, choose Coverage Terms to specify the coverage terms.

To use service-contract templates:

  1. Define the template(s) that you want to use.
  2. Enter the header data of the service contract or the quotation.
  3. On the appropriate menu, choose Configuration Lines to start the Contract Configuration Lines (tsctm1110m300) session (or the Contract Quotation Configuration Lines (tsctm1110m200) session).
  4. Specify installation group or serialized items.
  5. Specify the appropriate contract template.
Note

At least one Installation group or item must be linked to the service contract or the quotation.

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