The order number for which the item lines must be maintained.
Maintenance Sales Order - Part Lines (tsmsc1110m000)Use this session to create or modify maintenance sales order lines. Use the following options to view the related orders within the service package and the related orders originating from the packages such as Purchase, Manufacturing and Warehouse:
Graphical Browser Framework allows you to view Multi level relations of the orders. You can view the details using the following options:
Note Use the Recalculate Price/Discounts Entire Line option to retrieve the default sales price for the maintenance sales order lines from service contract. This option is disabled if the sales price of the part line and the related coverage lines cannot be modified. In this session, you can do the following:
Note When you cancel the maintenance sales order line, LN also cancels the following:
Note When you use the reference activities, LN copies the material required data to maintenance sales order. You can use the Estimated Coverage Lines option to view the estimated coverage lines created for the selected part line. This option is displayed only if the Use Coverage Calculation for Estimates check box is selected in the Maintenance Sales Control Parameters (tsmsc0100m000) session and the Maintenance Sales Orders (tsmsc1100m000) session. You cannot delete a part line, if:
Maintenance Sales Order The order number for which the item lines must be maintained. Line Number The item line number. Line Status Related to Line The line number of the item line to which an item can be related. Serial Status The status of the serialized item, after the item is received. Possible values:
Allocation and Hard Pegging Type The allocation and hard pegging type that LN allocates to the inventory for a specific demand. LN uses the item specifications to match the demand and supply of inventory. Note Allocation and Hard Pegging is applicable only for the following line procedures:
Select the allocation and hard pegging type for the maintenance sales order lines. This field can have the following values:
Note The field is available only when you select the Allocation and Hard Pegging check box in the General Service Parameters (tsmdm0100m000) session. Business Object Type The type of business object. Example maintenance sales order. Business Object The identifier of the business object. Example maintenance sales order. Business Object Reference The reference to the business object. Example the line number of the maintenance sales order. Reference A reference code to which the inventory is allocated. LN can use the inventory only for an order with the same reference number. Note The field is enabled only when you set the Allocation and Hard Pegging Type field to one of the following:
Estimated Sales Price The estimated sales price for the part line. This value is defaulted from the Sales Price field if the part Line Status is set to Free. Note
Use Unallocated Inventory If this check box is selected, Infor LN Enterprise Planning uses unallocated inventory to match and meet the inventory demand and supply. If this check box is cleared, Infor LN Enterprise Planning does not use unallocated inventory to meet the inventory demand. Note LN matches the inventory demand and supply in the following order of priority:
Use Unallocated Inventory is not applicable for part maintenance and part receipt lines. Coverage Contract The number of the service contract that covers the maintenance/sales performed under this order line. Interrupted If this check box is selected, LN does not allow any change in the maintenance sales order line and work oder. Important! This is a display field. LN selects the check box when you create a quotation. Interruption Reason The reasons for which the LN interrupts the maintenance sales order line. The interruption reason is populated from the Work Order Parameters (tswcs0100m000) session when you create a quotation. Note You can define the interruption reasons in the Work Order Parameters (tswcs0100m000) session. Maintenance Sales Order Calculate Residual Value To default the new residual value, LN adds the average repair cost to the existing residual value. Note Residual value = Item Residual Value (before repair) + Average Repair Costs General Procedure Line Procedure Line Procedure. Allowed values
If the line procedure is Delivery or Loan, the Reference Item field is enabled. Note You can convert part loan to part delivery, and part maintenance line to part receipt. Item The item or item code part of a serialized item. If you specify any value in the Reference Item field, the field is disabled. Serial Number The serial number of the serialized item. You can manually enter the serial number. The following are the two possible conditions: When the item number is specified
When the item number is not specified
Note In case the serial number entered is incorrect, LN displays an error message. Note You can specify only those serial numbers which are linked to an item. Revision Effectivity Unit A reference number, for example a sales order line or a project deliverable line, that is used to model deviations for a unit effective item. Label This field is used to handle repair of items unknown in LN. The incoming defective item is given a label, which is stored in this field. The label identifies the item throughout the maintenance work cycle. Quantity The unit in which the quantity is expressed. Quantity The number of items to be received, delivered, or maintained. Installation Group The code that identifies the installation group, which can be the Installation group to which the item coming for maintenance belongs, or the Installation group to which the item is going. Extra Intrastat Info Statistical import/export data that is not available as standard information in LN, but which is required on the sales listing or the Intrastat declaration by some of the EU member states. You can add up to 15 data fields to the Intrastat statistical data by defining them as extra Intrastat information set. You can assign the extra Intrastat information sets to warehouse order lines. Reference Item Details Reference Item The reference item that is linked to the order line. When the following two conditions are met, the field is enabled:
Reference Item The description of the reference item. Diagnosis Reported Problem The problem that is reported by the customer. Note This field is displayed only if the Use Diagnostics check box is selected in the General Service Parameters (tsmdm0100m000) session. Description The description of the problem. Expected Solution The probable solution for the reported problem. Note This field is displayed only if the Use Diagnostics check box is selected in the General Service Parameters (tsmdm0100m000) session. Description The description of the solution. Expected Problem The problem that is expected. Note This field is displayed only if the Use Diagnostics check box is selected in the General Service Parameters (tsmdm0100m000) session. Description The description of the expected problem. Actual Problem Indicates the actual problem. Note This field is displayed only if the Use Diagnostics check box is selected in the General Service Parameters (tsmdm0100m000) session. When a call is transferred to a maintenance sales order, the value is imported from Call Management. Description The description of the actual problem. Actual Solution The solution for the problem. Note This field is displayed only if the Use Diagnostics check box is selected in the General Service Parameters (tsmdm0100m000) session. Problem Text If this check box is selected, a text that contains the problem that was reported by the customer is available. Note This field is displayed only if the Use Diagnostics check box is selected in the General Service Parameters (tsmdm0100m000) session. When a call is transferred to a maintenance sales order, this text is retrieved from Call Management. Solution Text If this check box is selected, a text that contains the solution is provided. Note This field is displayed only if the Use Diagnostics check box is selected in the General Service Parameters (tsmdm0100m000) session. When a call is transferred to a maintenance sales order, this text is retrieved from Call Management. Parent Details Parent Item The item code of the parent service item required for the service order. Serial Number The serial number of the parent serialized item. Position The position number of the child item in the service order. Execution Origin Call The corresponding call number if the maintenance sales order originates from a call. Quotation The number of the quotation that is linked to the maintenance sales order. Execution Department The code of the service department that is responsible for carrying out the maintenance activities.
(1) For Maintenance line. (2) For Call Management. Reference Activity The reference activity that defines the maintenance work on the specified item and that is used for the work order that is created for the actual execution of the maintenance work. Note
Master Routing The code of the master routing used for the part line. If a Work Order is generated from this maintenance sales order, work order activities are generated corresponding to this master routing and the default routing option defined for this master routing. Note
Description The description or name of the code. Routing Option The code of the routing option used for the part line. Note
Description The description or name of the code. Work Order The number of the work order if the item line resulted in a work order. Cancellation Reason The reason for canceling the item line. Time The date and time of the cancellation. Initiated If this check box is selected, it indicates that the sales order is initiated for cancellation. Note You cannot cancel an item line on which work has already been done. In such cases, the cancellation procedure will select this check box, which will then indicate that further execution of work must stop. Text If this check box is selected, it indicates that text with further cancellation details is available. Converted Converted From Indicates that the line is Converted From other line procedures. Note The default value is Not Applicable. The following are the other possible values:
Receipt Reason Displays the reason for which the line is converted to Part Receipt. Receipt Reason The description or name of the code. Ship-To Business Partner The name of the business partner. Business Partner The description of the business partner. Pricing General Search Item The code of the covered item. Use this field to check if you can provide coverage (either from a Warranty or from a Contract) to the item that is delivered or loaned to the customer Note The Contract/Warranty is picked up based on the Covered Item/Serial. Search Item Serial Number The serial number of the covered item. Coverage Time The date and time that is used to calculate the coverage amount. Contracts Price Origin The origin of the sales price. Allowed values Pricing Contract The contract linked to the maintenance sales part line for which contract price is defined Contract Ignored If this check box is selected/cleared, the following are the possible scenarios:
Note This is a display field. This field is displayed only if the Use Prices in Service Contracts check box is selected in the Contract Management Parameters (tsctm0100m000) session. Prices Service Type You can define WarehouseOrder Typefor Issue and WarehouseOrder Typefor Receipt for a service type in the Service Types (tsmdm0130m000) session. When a warehouse order is created for a maintenance sales order, LN selects the warehouse order of type WarehouseOrder Typefor Issue or WarehouseOrder Typefor Receipt that is defined for the service type. If no WarehouseOrder Typefor Issue or WarehouseOrder Typefor Receipt for the service type is defined, LN selects the default warehouse order type that is defined in the Default Order Types by Origin (whinh0120m000) session. Service Type The description or name of the code. Method The pricing method that LN uses to invoice the maintenance work. Allowed values Note This value can be set to Repair Warranty, Quotation Fixed, and Quotation Fixed Plus only if the Line Procedure is set to Part Lines. LN uses this search criteria for the default Fixed Order Price when the Line Procedure for the lines is set to Maintenance:
Sales Price The agreed price for the maintenance work. For the sale of replacements, this field indicates the sales price of the item. Note This field is only available if the pricing method is Fixed Order Price. Sales Price The currency in which the sales price is expressed. / The unit in which the sales price is expressed. Sales Type Indicates multiple accounts by one invoice-to business partner. Repair Warranty If this check box is selected by default, it indicates that Repair warranty coverage is applicable for the Part Maintenance line. Warranty Warranty Type The type of warranty applicable to the coverage lines linked to the maintenance sales order line. Allowed values Warranty The code of the warranty applicable to the coverage lines linked to the maintenance sales order line. Note This field is mandatory if the Warranty Type is set to a value other than No Warranty. The value in this field cannot be modified if the Line Status is set to Costed, Closed or Canceled and/or the coverage line Status is set to Costed. Logistics Receipt Planned Time The planned receipt time of the item in the warehouse or location specified. Receipt Warehouse The warehouse in which the items are received. Note
Lot Selection The specific conditions that can be established for lot items on order lines. These conditions are:
Lot The lot to be received. Receipt Location The location where the items are anticipated/received. Quantity The quantity to be received. Actual Times The time at which the item is actually received. This time isautomatically filled in when the warehouse inbound procedure is completed or when the item receipt is confirmed using the Confirm Item Receipt/Delivery in Location (tsmsc1100m200) session. Note
Final Receipt Indicates that the final item is received in the warehouse and the warehouse order is completed. Final Delivery Indicates that the final item is delivered in the warehouse and the warehouse order is completed. Delivery By Appointment If this check box is selected, shipment is done by appointment. The planned shipment time then remains fixed and can no longer be modified. Planned Time The planned delivery time of the item in the warehouse or location specified. ATP Date The ATP date when the specific spare part is available in the warehouse. Note ATP Date in Maintenance Line is populated only if the ATP check is successfully performed . The ATP date is updated automatically. When the ATP date is greater than the planned delivery date, ERP resets the schedule start time and the planned delivery date to the corresponding ATP date. The ATP date is not updated when the following occurs:
Delivery Warehouse The warehouse from which the items are delivered. Note
Lot Selection The specific conditions that can be established for lot items on order lines. These conditions are:
Lot The lot to be delivered. Delivery Location The location from which the items are delivered after the completion of the maintenance work. Quantity The quantity to be delivered. Actual Times The time at which the item is actually delivered. This time is filled in automatically when the warehouse outbound procedure is completed,or the item delivery is confirmed using the Confirm Item Receipt/Delivery in Location (tsmsc1100m200) session. Note
Freight Receipt Route The route that is entered on the originating order. The default value is taken from the freight order header. Route The description or name of the code. Planned Carrier The carrier that receives the goods on the current freight order line. The value in this field is taken from the freight order header. If the load building engine finds other carriers that offer lower prices and/or provide a better planning scope, the carrier that you enter in this field is overruled. If you do not enter a carrier in this field, the load building engine selects a carrier. If the carrier entered in this field is not to be overruled by the load building engine, select the Carrier Binding check box. Carrier The description or name of the code. Carrier Binding If this check box is selected,, the load building engine does not overwrite the carrier that you select in this field. However, as a rule, the load building engine does overwrite the carrier that you select in this field if the engine finds another carrier that offers lower prices and/or a more favorable planning scope. To specify a carrier for a specific order line and you do not want the load building engine to change the carrier, you can select the Carrier Binding check box. If the freight order line is clustered, the carrier in the carrier field is not overwritten during the clustering process, but you can, if required, manually change the carrier after the clustering process is carried out. If the LoadPlanning check box is cleared for the freight order line in the Freight Order Lines (fmfoc2101m000) session, a freight order line is available for clustering. If no carrier is selected in the Planned Carrier field, this field is unavailable. Accessories Accessories If this check box is selected, it indicates that the incoming part has accessories. Accessories Text If this check box is selected, a text with further details on the accessories that accompany the incoming part is available. Freight Delivery Route The route that is entered on the originating order. The default value is taken from the freight order header. Planned Carrier The carrier that is to transport the goods on the current freight order line. The value in this field is taken from the freight order header. If the load building engine finds other carriers that offer lower prices and/or provide a better planning scope, the carrier that you enter in this field is overruled. If you do not enter a carrier in this field, the load building engine selects a carrier. If the carrier entered in this field is not to be overruled by the load building engine, select the carrier binding check box. Carrier Binding You can use this option to prevent the load building engine from overwriting the carrier that is selected for a given freight order line. Note The default value is set to No. The field is available only if you define the carrier in the Carrier field. Freight Planning Planned Receipt Generate Freight Order If this check box is selected, LN generates a freight order from maintenance sales order. Freight Order Present The checkbox is used to indicate the presence or absence of a freight order for the work order line. Note By default, the checkbox is selected. Freight Service Level The freight service level allows you to indicate the preferred transportation time for the item listed on the order line. The value is defaulted from the originating order, if defined in the order. For direct deliveries, the value is taken from the sales order. Freight Service Level The description or name of the code. Invoice for Freight Select the option to indicate how the freight costs are invoiced to the business partner. The possible values are as follows:
Freight Costs Based On LN adds the freight costs to the invoice to business partner in the following ways: Possible values:
Freight Amount The freight amount that is defaulted from Pricing. Freight Amount Binding If this check box is selected, the freight costs cannot be changed. You can calculate the Invoice Amount and select the check box to ensure that the amount is not recalculated or manually changed. The check box is unavailable and selected if the freight costs that are calculated for the originating sales order line are made binding. To make this line binding, select the Freight Amount Binding check box in the Sales Order Lines (tdsls4101m000) session. If the invoicing method is Freight Costs or Freight Costs (Update Allowed), this check box is unavailable. Planned Loading Time The planned date and time on which loading is to take place at the ship-from location. Planned load time=(Planned Receipt Time)-(Time to travel from BP to Warehouse) Planned Delivery Generate Freight Order If this check box is selected, LN generates a freight order from maintenance sales order. Freight Order Present This checkbox is used to indicate the presence or absence of a freight order for the work order line. Note By default, the checkbox is selected. Freight Service Level The freight service level allows you to indicate the preferred transportation time for the item listed on the order line. Invoice for Freight Select the value to indicate how you can invoice the freight costs to the business partner. This field can have the following values: (Finance)
Freight Costs Based On Select the method to invoice the freight rates to the business partner. This field can have the following values: (Finance)
Freight Amount The calculated transportation costs for the goods that are listed on the current order or order line. Freight Amount Binding If this check box is selected, the freight costs cannot be changed. You can calculate the invoice amount and select this check box to ensure that the amount is not recalculated or manually changed. If the freight costs that are calculated for the originating sales order line are made binding, this check box is unavailable and selected. To make this line binding, select the Freight Amount Binding check box in the Sales Order Lines (tdsls4101m000). If the invoicing method is Freight Costs or Freight Costs (Update Allowed), this check box is unavailable. Freight Actual Actual Receipt Actual Loading Time The date and time on which loading has actually been carried out. To update the actual loading time, confirm Receipt in Freight Management. Actual Carrier The actual carrier that receives the goods. Load The freight load that is carried out by the carrier. Shipment The freight shipment that is transported in the load. Weight The weight of the goods that are listed on the Installation group line before transportation takes place. Weight Unit The unit in which the weight is expressed. The default measuring units used in Freight Management are defined in the Freight Master Data Parameters (fmfmd0100m000) session. Reference A free text field, in which you can enter a descriptive text or code. Default texts are taken from the corresponding freight order line. Entries in this field are not unique. Actual Delivery Actual Carrier The actual carrier that delivers the goods. Planned Unloading Time The planned date and time on which unloading is to take place at the ship-to location. The default value is the planned delivery time. Actual Unloading Time The date and time at which unloading has actually been carried out. The default value is the planned delivery time. To update the actual unloading time, confirm the delivery in freight management. Load The freight load that is carried out by the carrier. Shipment The freight shipment that is transported in the load. Weight The weight of the goods that are listed on the Installation group line before transportation takes place. Weight The unit in which the weight is expressed. The default measuring units used in Freight are defined in the Freight Master Data Parameters (fmfmd0100m000) session. Reference A free text field, in which you can enter a descriptive text or code. Default texts are taken from the corresponding freight order line. Entries in this field are not unique.
Serial Number Click the button to generate a serial number. Convert to FixedPlus Quotation Sets the Proposal Method of the quotation to Fixed Plus. Create Quotation Creates the quotation and populates the maintenance sales order quotation number in the Contract Quotation field. Coverage Lines Starts the Maintenance Sales Order - Coverage Lines (tsmsc1120m000) session. Print Draft Invoice Use this option to print the draft invoice. This option is enabled when:
Note
... (Lot and Serial Set - Receipt) Starts the Lot and Serial Set (tcibd4111m000) session wherein you can enter lot details when the Lots in Inventory checkbox is cleared, and the Register Lot Issue in Service & Maintenance field is set to Yes, in the Item - Warehousing (whwmd4100s000) session. You can only view the lot details when the Register Lot Issue in Service & Maintenance field is set to No. The button is enabled only when the item is lot controlled. Note You can enter the lot details till the status of the order is less than Costed. ...(Lot and Serial Set - Delivery) Starts the Lot and Serial Set (tcibd4111m000) session wherein you can enter lot details when the Lots in Inventory checkbox is cleared, and the Register Lot Issue in Service & Maintenance field is set to Yes, in the Item - Warehousing (whwmd4100s000). You can only view the lot details when the Register Lot Issue in Service & Maintenance field is set to No. The button is enabled only when the item is lot controlled. Note You can enter the lot details till the status of the order is less than Costed. Cost Enables you to cost the maintenance sales order line using the Close Maintenance Sales Orders (tsmsc1200m000) session. Cancel... Enables you to cancel the maintenance sales order line using the Cancel Maintenance Sales Order - Item Line (tsmsc1210m000) session. Item Receipt Click to calculate the actual receipt time for the work order. View Work Order/Activity Click to view work order details in the Work Orders (tswcs2100m000) session. Serialized Item Dashboard Starts the Serialized Item 360 (tscfg2100m100) session. Freight Amount Use this command to calculate the freight amount for planned receipts. Freight Amount Use this command to calculate the freight amount for planned deliveries. Calculate Calculates the planned receipt time. Calculate Calculates the planned load time Calculate Calculates the planned unload time Calculate Calculates the planned delivery time Freight Plan Retrieves the actual freight information from the carrier, shipment, load, weight and weight unit. Freight Plan Retrieves the actual freight information from the carrier, shipment, load, weight and weight unit. Alternative Items Starts the Alternative Items (tcibd0505m000) session.
You can select the option based on the Order Status field and the Delivery Type.
Alternative Items-Item Breakdown Starts the Alternative Items-Item Breakdown (tscfg1120m000) session.
You can select the option based on the Order Status field and the Delivery Type.
Related Orders To Starts the Graphical Browser Framework that displays the orders which originate from the current order. Related Orders From Starts the Graphical Browser Framework that displays the orders from which the current order originates from. Link / Unlink Contract Allows the user to link or unlink the service contract with the pricing terms.
Recalculate Price/Discounts Entire Line Starts the Recalculate Sales Prices and Discounts (tsmsc2240m000) session.
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