The code of the service contract.
Starts the Planned Activities (tsspc2100m000) session.
Contract Configuration Lines (tsctm1110m300)Use this session to maintain the configuration that is covered by the service contract. In this context configuration includes: Note You can link an Installation group to more than one service contract, as long as the statuses of the service contracts are Free. If one of the involved service contracts becomes Active, the remaining service contracts cannot be set to Active for the same Installation group.
Service Contract The code of the service contract. Service Contract The service contract status. Contract Change The contract change number. Contract Change The type of change carried out on the service contract: Note If Original Contract is displayed, this indicates that the contract was not changed. Contract Change The status of the contract change. Configuration Line A list of configurations covered by a contract quotation, which will be covered by a service contract once the contract quotation becomes a service contract or which are related to a service-order quotation. Type of Configuration Line The configuration line type:
Fixed Price If this check box is selected, the sales prices are setup in the service contract for the configuration line. Note
Coverage If this check box is selected, the coverage and cost terms can be defined for the configuration line. Note This field is visible only if:
Project The project to which the cost is pegged. Note The Project Cost Account to which cost is pegged is a combination of Project, Element and Activity. Description The description or name of the code. Element The element that is linked to the project. Note The Project Cost Account to which cost is pegged is a combination of Project, Element and Activity. Description The description or name of the code. Activity The activity that is linked to the project. Note The Project Cost Account to which cost is pegged is a combination of Project, Element and Activity. Description The description or name of the code. Calculated Cost Amount The total cost amount of the configuration line. This amount consists of the aggregated cost amount of all coverage terms related to this configuration line. Calculated One of a company's base currencies in which LN registers and reports amounts. In a multicurrency system, up to three home currencies can be defined: Cost Amount The final cost amount of the configuration line. The calculated cost amount is taken as default amount. Calculated Sales Price If the pricing method is set to Installation Group/Item Pricing, the sales price is determined by taking the item and contract template for searching through contract item price lists. By default, the recommended sales price from the selected price list is taken. Calculated The contract's currency. per The period for which the calculated sales price applies. By default, the validity period of the contract item price list is taken. per The period unit in which the calculated sales price is expressed. Sales Price The recommended sales price. per The period for which the sales price applies. per The period unit in which the sales price is expressed. Calculated Sales Amount The sales price that is made applicable to the entire effectivity period of the configuration line. Example: If the sales price is €500 per quarter and the configuration is effective for 1 year, the calculated gross sales amount is €2000. Sales Amount The sum of the sales amounts of all coverage terms that are associated with the indicated service type or term type. Note If the pricing method is:
Time and Material Price Indicates that the sales price for the Configuration Line is defined based on the time and material pricing method, specified for the contract. Note
Fixed Price Indicates that the Sales Price for the Configuration Line is defined based on the fixed price(s) in the Fixed Price Terms (tsctm1111m000) session. Note
Surcharge Percentage The surcharge/discount percentage. Surcharge Amount The amount according to the surcharge/discount percentage. Gross Sales Amount The sales amount added or subtracted with the surcharge/discount amount. Contract Discount Scheme Amount The contract discount scheme amount. Net Sales Amount The Gross Sales Amount minus the contract discount amount retrieved from the contract discount scheme. Note The net sales amount is also taken into account for the effectivity period of the configuration line. Gross Margin The difference between the sales amount and the standard costs against standard costs. How the gross margin is calculated depends on the setting of the Margin Base field in the Service Order Parameters (tssoc0100m000) session. Text If this check box is selected, a text is present. Installation Group A set of serialized items that have the same location and are owned by the same business partner. Grouping serialized items into an installation group enables you to maintain them collectively. Item item. Serial Number serial number. You can manually enter the serial number. Following are the two possible conditions: When the item number is specified Enter the serialized item's existing serial number. Alternatively, you can use the browse arrow to select the serial number from the Serialized Items (tscfg2100m000) session. When the item number is not specified
Note In case the serial number entered is incorrect, LN displays an error message. Installment Template The installment template based on which installments will be generated for this configuration line only. Note
Contract Discount Scheme If services or terms of a warranty overlap with the services of a contract agreement for an item, a discount or reduction in terms on the contract price can be offered. The discount scheme defines the contract's discount percentage during the period when the warranty is valid for the item. This enables you to include an initial warranty period during which no invoices are sent to the customer. You can also use a discount scheme independently from a warranty, for example, if you agree on a once-only discount with the customer. Origin Contract Change The contract change number. Run Identification A user-definable identification of the run in which the configuration line is generated. Number of Items If the configuration is an item, the number of items. Related Installation Group The installation group number. Contract Template The contract template number. Pricing Method The method indicating how the sales order price is determined. Percentage of Sales Value If the Pricing Method is Sales Value of Configuration, a percentage value. Reference Activity The smallest unit of work that is required to carry out maintenance. Number of Activities The number of times the reference activity is covered for this configuration line. Effective Date Depending on its context, an effective date can be the first day on which a contract quotation is valid, the first day on which a service contract is active, or the first day on which you can use a template for quotations or contracts. The effective date often includes the effective time. Contract Discount Date The date from which the contract discount scheme is applicable. Expiry Date Depending on its context, an expiry date can be: The last day on which a contract quotation is valid. The default expiry date for a quotation is the quotation date + effectivity period of quotations [days], as set in the Service Order Parameters (tssoc0100m000) session; The last day on which a service contract is active. After this date it becomes expired; The last day on which you can use a template for quotations or contracts. Note that the expiry date often includes the expiry time. Exclude from Renewal If this check box is selected, this configuration line is excluded from contract renewal. Note This option is only available if you create a contract change without changing the expiry date of the configuration line.
Contract Terms Starts the Contract Terms (tsctm1120m300) session. Contract Changes Starts the Contract Terms (tsctm1120m300) session. Check Consistency Use this command to have LN check this contract for inconsistent data. Aggregate Calculation Lines Starts the Service Contract Configuration Line Totals (tsctm1502m300) session. Totals Starts the Service Contract Configuration Line Totals (tsctm1502m300) session. Installation Group Details Starts the Installation Groups (tsbsc1100m000) details session. Item Details Starts either the Items - Service (tsmdm2100m000) details session, or the Serialized Items (tscfg2100m000) details session. Planned Activities Starts the Planned Activities (tsspc2100m000) session. Generate Subcontract Agreements Starts the Generate Subcontract Agreements (tsctm1210m000) session. Generate Configuration Lines Use this command to generate new configuration lines.
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