Troubleshooting

This chapter describes the solution to resolve the errors encountered during the installation and configuration processes.

Troubleshooting during installation and configuration
Unable to view reports from Webservices?

If you encounter an error, execute these steps:

  • Go to Start > All Programs > Infor Business Intelligence > Application Studio.
  • In the Application studio, connect to the PCL_10_4_Repository Repository, PCL_10_4_Projects Project, and PCL_10_4_ReportCatalog Report Catalog.
  • If the same error occurs, click Skip.
  • The report is displayed in the View Report mode. In the left pane, you can view the Database Structure in the Repository Explorer.
  • You can view the PROJECTANALYTICS Database Alias data.
  • Right click PROJECTANALYTICS Database Alias and select Edit. The Edit Database Alias message is displayed. On the Database tab, you can view the server and database details.
  • The server name is based on the server name defined by the user where the PCL_10_4 is installed.
  • You must ensure that the correct OLAP database (PCL_10_4_Olapdb) is selected from the list of database.
  • Click Test Connection to validate the connection and click OK.
[...]