Resource ManagementResource management (planning) is required to analyze skills and availability of critical resources. This analysis helps to complete a specific task (product or project based), in an organization's sales cycle, in an efficient and cost effective manner. The various important steps in the cycle involve, bidding, meeting customer requirements, deliverables, service or maintenance work after the goods are delivered, and so on. The key resources are: employees, equipment, assets, instruments, subcontractors, and material. The employees (internal or external) can be involved in combinations of project, service, manufacturing, and quality related work. Each employee can be assigned to certain tasks. The employees must have the required skills and competencies that must be matched with the demand. For example, for an after sales activity such as preventive maintenance and corrective maintenance, the technicians must be capable of installing or repairing the machines at customer site or depot. In an organization the following roles can be defined:
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