Override or Delete Compliance Check Results

Authorized users can override a compliance check failure and successfully process the check. When the compliance check fails, the user can still confirm a shipment line or release a blocked order line by overriding the compliance check failure.

To override a compliance check result:

  • Select a failure result record, and click the Override Document Compliance Check Results in the Document Compliance Check Results (tcgtc1510m400) session.
  • An override reason code must be specified.
  • The details of the user who overrides the check failure are saved.
Note
  • The user cannot override failure checks for shipment line related compliance checks.
  • Authorized users can also undo an override for a failure check, using the Undo Override Document Compliance Check Results option. The override data is deleted from the compliance check result and the status of the document is reverted.

All changes, including the override data, to compliance check results are saved in the Document Compliance Check Results History (tcgtc1560m000) session.

Deleting Compliance Check Results

You can delete the compliance check results using the Delete Document Compliance Check Results (tcgtc1210m000) session. You can delete the data based on a Selection Range or use the Up to Date field in the Settings group box to delete the data up to a particular date. License history can be deleted using the Delete Export License History (tcgtc0270m000) session.

Note

You cannot delete compliance check results that are not approved.

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