Field Change Orders (tssoc5100m000)

	Field Change Orders (tssoc5100m000) Use this session to create, view, and maintain field change orders (FCOs). Related topics Field change orders (FCO) Generate Customer Claim and Service Order from Field Change Order Field Change Order The number that identifies the field change order (FCO). When you create an FCO in the details session, you select a series to assign the FCO to, and LN generates the number for the FCO. Related topics To use number groups and series Description A brief description of the field change order (FCO). Order Date The date on which you create the field change order. Order Type The type of order generated for the field change order. Allowed values Order Type Note The value in this field is set to Service Order only if the Field Service check box is selected in the General Service Parameters (tsmdm0100m000) session. The value in this field is set to Customer Claim only if the Customer Claims check box is selected in the General Service Parameters (tsmdm0100m000) session. This field is disabled if the Status is set to Closed. FCO Status The field change order's (FCO) status. Item The item that you create the field change order (FCO) for. Note You can only maintain this field if the FCO's status is Free. Description The description or name of the code. Reference Activity 1 The first activity carried out as part of the field change order. Description The name or description of the activity. Reference Activity 2 A second activity to be carried out as part of the field change order. Reference Activity 3 A third activity to be carried out as part of the field change order. Reference Activity 4 A fourth activity to be carried out as part of the field change order. Reference Activity 5 The fifth activity to be carried out as part of the field change order. Service Department The (code of the) service department that carries out the activities listed for the field change order. Description The name of the service department. Planned Earliest Start Date The earliest date that the field change order can start. Note This value must be greater than or equal to the order date. Planned Latest Finish Date The date by which the field change order must be finished. Note This value must be greater than or equal to the Planned Earliest Start Date. Subcontractor If you subcontract out the field change order (FCO), this is the (code of the) buy-from business partner responsible for carrying out the FCO. Note This field is applicable only if the Subcontracted check box is selected. Item Subcontracting The code of the item used to itemize the subcontracted field change order work. Note This field is enabled only if the Subcontracted check box is selected. You can select an item of the type: Cost Service Subcontracted Service Origin Expected Problem The problem expected by the support engineer. Note This field is displayed only if the Use Diagnostics check box is selected in the General Service Parameters (tsmdm0100m000) session. Actual Problem The actual problem reported by the customer. Note This field is displayed only if the Use Diagnostics check box is selected in the General Service Parameters (tsmdm0100m000) session. Expected Solution The solution to the Expected Problem as determined by the support engineer. Note This field is displayed only if the Use Diagnostics check box is selected in the General Service Parameters (tsmdm0100m000) session. Print Field Change Orders Prints the field change orders. Close Field Change Order Closes the selected field change order.