Opportunity (tdsmi1610m000)

Use this session to view, enter, and maintain opportunities.

A business partner can be linked to several opportunities. Information from this session can be used for follow-up activities by opportunity.

In this session you can, for example, execute the following:

  • Assign and reassign an opportunity to a sales person
  • Update the phase in the sales process that is linked to the opportunity
  • Update the opportunity status

You can start this session from the Opportunities (tdsmi1110m000) overview session, by double-clicking a record, or by entering a new opportunity. You can also start this session stand-alone.

To view the details of the opportunity, click Opportunity Details on the File menu of the current session. As a result, the Opportunities (tdsmi1110m000) session starts.

Tabs

 

Opportunity
Used by a sales person to record and monitor sales information related to a business partner with the purpose of selling a product or service to this business partner.
General Information
Use this field to enter a text with background details on the opportunity.
Sold-to Business Partner
The business partner who orders goods or services from your organization, who owns the configurations you maintain, or for whom you perform a project. Usually a customer's purchase department.

The agreement with the sold-to business partner can include:

  • Default price and discount agreements
  • Sales order defaults
  • Delivery terms
  • The related ship-to and invoice-to business partner
Business Partner Status
The status assigned to the business partner, which determines the actions that can be carried out for the business partner.

For example, you cannot specify a sales order for a business partner with status Prospect, or ship goods to a business partner with status Inactive.

Allowed values

Business Partner Status

Assigned to
The sales representative to whom the opportunity is assigned.
Note

You can (re)assign the opportunity:

  • To another user by selecting a sales representative from the Employees - General (tccom0101m000) session
  • To yourself by clicking the Assign To Me button
Status
The status of the opportunity.

Allowed values

Opportunity Status

Sales Process
A standard sales methodology that must be followed when working on an opportunity. A sales process is split up in phases.

Default value

The Default Sales Process from the CRM Parameters (tdsmi0100m000) session.

Phase
The identification of a stage or phase in the sales process. For example, analysis, proposal, negotiation, and so on.
Note

You can maintain the progress on an opportunity by updating the phase and/or the probability percentage.

Probability Percentage
The probability percentage of winning the opportunity.
Note
  • The probability to win the opportunity increases with each successive phase in the sales process
  • You can maintain the progress on an opportunity by updating the phase and/or the probability percentage
Reason
For opportunities with the Won, Lost, or Canceled status, the reason for success, failure, or, cancellation.
Note

This code is used to analyze closed opportunities.

Type
A way to classify opportunities with similar characteristics for sorting and selecting purposes.

Default value

The Default Opportunity Type from the CRM Parameters (tdsmi0100m000) session.

Source
The places, events, or methods where or through which business partners come in contact with your company (for example, a trade fair or an advertisement).

Default value

The Default Source from the CRM Parameters (tdsmi0100m000) session.

Series
The series used for the opportunity.

Default value

The Opportunity Series from the CRM Parameters (tdsmi0100m000) session.

Include in Forecast
For opportunities with the Preliminary or In Process status, select this check box if the Expected Revenue must be included in the forecast.
Note

For traceability reasons, do not clear this check box if the opportunity obtains the Dead, Lost, or Won status.

Expected Revenue
The revenue that is expected from the opportunity.
Currency
The business partner's default currency.
Weighted Revenue
Weighted revenue = Probability Percentage * Expected Revenue.
Weighted Revenue
The currency in which the Weighted Revenue is expressed.
Item Revenue
The total amount of all selected items that are linked to the opportunity.
Note
  • You can add items to an opportunity on the Items tab
  • An item's Amount is only included in the item revenue if the Select check box is selected for the item
Item Revenue
The currency in which the Item Revenue is expressed.
First Contact
The date on which the first contact is made with the business partner.
Expected Close Date
The date the business partner is expected to decide on the opportunity.
Actual Close Date
The date the opportunity obtains the Won, Lost, or Canceled status.
Created by
The user who created the opportunity.
Creation Date
The date on which the opportunity is created.
Last Modified by
The user who last modified the opportunity data.
Last Modification Date
The last date on which the opportunity data is modified.
Sales Office
A department that is identified in the company business model to manage the business partner's sales relations. The sales office is used to identify the locations that are responsible for the organization's sales activities.

Default value

The following defaulting logic applies:

  1. Sold-to Business Partner (tccom4110s000)
  2. Sales User Profiles (tdsls0139m000)
Attention
The messages linked to business partners, opportunities, and so on that draw your attention to special events or circumstances.
Postal Address
The address all mail (for example, order acknowledgement, invoices) is sent to as defined for customers or suppliers. You can also record extra order-specific addresses.
Telephone
The business partner's telephone number.
Fax
The business partner's fax number.
Name
The business partner's name.
Search Key
Enter a search key to find opportunities.
Note

By default, LN takes the first 16 characters of the name after the last full stop and converts them into capitals. Example: "J. Johnson" becomes "JOHNSON". Do not enter J. Johnson L.t.d., but J. Johnson Ltd.

 

Assign To Me
Assigns the opportunity to yourself. As a result, your user name is displayed in the Assigned to field.
Generate Quote
Generates a sales quotation from the opportunity.