Impact of the Project Link on a Service Order/Activity

You can link a service order activity to a project. If a project is linked to a service order activity line, LN defaults the value in the Project field in the Service Order Activities (tssoc2110m000) session from Service Orders (tssoc2100m000) session.

When you modify the value in the Project field in the Service Orders (tssoc2100m000) session, LN modifies the value in the Project field in the Service Order Activities (tssoc2110m000) session, and a new record is created in the Service Orders Links to Project (tppss6120m000) session. You can modify the data in this session.

When you change the value in the Project field in Service Orders (tssoc2100m000) session, the related cost lines are also modified. If you link a blank project (project code is not specified), the sales price and sales amount related fields in the cost line sessions are disabled. When a project is not linked, the sales price and sales amount related fields, in cost line sessions, are enabled.

Adding a Cost Line to an Already Linked Service Order or Activity

If a cost line is added to a service order or service activity and the Project is defined in the Service Orders (tssoc2100m000) or the Service Order Activities (tssoc2110m000) sessions, LN creates a record in the Service Orders Links to Project (tppss6120m000) session. If the Status of the service order or activity in the Service Order Activities (tssoc2110m000) session is not set to Released, the Link Status is set to Free in the Service Orders Links to Project (tppss6120m000) session. If the Status of the service order or activity is set to Released, the Link Status is set to Actual.

Releasing the Service Order / Activity

When you release the service order, the Link Status of the related cost lines is set to Actual in the Service Orders Links to Project (tppss6120m000) session. When you release the service order, LN verifies the record in the Service Orders Links to Project (tppss6120m000) session. If the record is not available for the cost line, LN generate the record in this session with the Link Status set to Actual.

Closing the Service Order / Activity

When the service order or activity is processed for invoicing, the service order or activity status is set to Costed and the Link Status of the related cost lines is set to Final in the Service Orders Links to Project (tppss6120m000) session.

Maintaining the Link

When you can create or delete cost lines, the related cost line record is created or deleted in the Service Orders Links to Project (tppss6120m000) session. The Status of the service order is set to Free or Released.