Using price terms and coverage termsYou can use coverage terms and/or price terms for a service contract applicable for service orders/maintenance sales orders. Using price terms of the type Time and Material for service
orders
For service order actual costs:
Note If a price term for labor is defined for the pricing contract, the labor rate is defaulted with the sales price defined for the price term. If the sales price is not defined for the price terms, the labor rate is defaulted based on the search path defined in the Service Order Parameters (tssoc0100m000) session. The contract is not included in the search path because the contract is always leading. Using price terms of the type Time and Material for
maintenance sales orders
Using contract coverage and price terms of the type Time and
Material When coverage cost terms as well as the pricing terms are applicable for every transaction, LN first applies the price term (time and material) for the transactions and then the coverage terms. Since a service contract can be used for price terms (for time & material) as well as coverage terms, LN uses an indicator to determine if price terms are applicable or coverage terms are applicable. Using price term of the type Fixed Price for service
orders For service orders, LN retrieves the sales price from service contract price terms. The service order, service order activity is invoiced for the agreed sales price defined in the service contract, irrespective of cost booked against that order. The service order invoice line is created in Service Order Fixed Prices (tssoc2115m000) session, that includes the sales price and the invoice data. The sales price on the service order invoice line is the agreed sales price defaulted from the agreed fixed price in the service contracts. The Price Origin is set to Service Contract. Using price term of the type Fixed Price for maintenance
sales orders For maintenance sales order part lines, if the pricing method is set to Fixed Order Price, the sales price in the maintenance sales order part line is the agreed sales price. The sales price is defaulted only if the item is defined in the Part Lines (tsmsc1110m000) session. For part maintenance lines with pricing method set to Fixed Order Price:
The coverage line is created with the price term set to Fixed Repair Price method, to save the sales price and invoice data. The sales price on the service order invoice line is the agreed sales price, which is defaulted by the agreed fixed price in service contracts. The price origin on this line is populated with the price origin of the maintenance part lines. For all other coverage lines linked to the maintenance part lines, the Price Origin is set to Not Applicable in the Part Lines (tsmsc1110m000) session. Search path for applicable pricing terms and/or coverage
terms To determine the applicable pricing terms and/or coverage terms, LN uses the following search path:
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