Contract Renewal DurationFlexible Contract Renewal Duration You can change the contract renewal duration when the contract status is set to Free or Active. Flexible contract renewal duration enables you to create service contract renewal of different time periods. Complete the following steps to create a renewal for an existing service contract:
Note For Original Contract with status set to Free, the modified value in the Renewal Period field of Contract Changes tab in the Service Contracts (tsctm3100m000) session, must be equal to or less than the original service contract duration. The reason being, the original contract considers the service contract renewal duration as its activation period. For all subsequent renewals of the contract, the renewal duration can be greater than the contract duration. Update contract duration and expiry date in the contract To change the duration you can modify the value in the Renewal Period field of Contract Changes tab in the Service Contracts (tsctm3100m000) session. The contract duration and expiry date are updated in the contract after you activate the contract change of type renewal. Example A service contract is defined with effective date as January 01 2006 and expiry date as December 31 2006. The service contract is renewed for another year. Following data is updated in the contract:
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