| To cancel maintenance sales ordersUse the Cancel Maintenance Sales Order - Item Line (tsmsc1210m000) session to cancel a maintenance sales order, including all the order's order
lines, or a single maintenance sales order lines. You must enter a cancel
reason and cancel date. Additional cancel text is optional. To cancel a sales order (line) you must make sure that: - No actual costs and
revenues are recorded on this sales order or sales order line.
- The status of the order
and the related item lines must be Free or In Process.
- The status of all item
lines must be Canceled.
- The reason code, cancel
text, and cancel date are filled on the sales order.
If you cancel a maintenance sales order, the following
applies: - LN changes the status of the
sales order activity to Canceled.
- LN cancels the materials that
are allocated for the sales order.
- LN cancels the warehouse orders
that are created for the sales order, if the items/materials are not issued or
received yet. If the items/materials are issued or received, return deliveries
are created (warehouse orders of type Transfer).
- If you create the sales
order from a call, LN changes the status of the call to Solved.
- If tools are required to
carry out the sales order, the tool requirements are removed from the Estimated Tool Requirements (titrp0111m000) session.
Note Sales orders that are
blocked, cannot be canceled. | |