Service contract changesYou cannot change active service contracts in the same way that you change service contracts with the status Free. In Service, contract changes can be classified into following types: Contract Renewal The Contract Renewal option allows you to extend the contract period. You can renew a service contract for any duration of time and copy the cost and coverage terms. When you renew a contract, you can also add more configuration lines, change the cost amount and sales amount of the configuration lines, change the cost and the sales amount of the coverage terms and so on. Price Indexation The Price Indexation option allows you to increase the contract amount. The increase in contract amount can be because of economic changes, to counter the effect of inflation, to counter currency fluctuations and so on.
Incidental Changes The Incidental Changes option allows you to make the changes such as addition of configuration lines, changes to prices / discounts, changes to coverage terms / cost terms and so on, to the contract agreement. Impact of Indexation or Incidental Changes on Installments
when Contract Change is Activated. When indexation or incidental change is activated, the indexed amount is split between the installments that meet the following criteria:
The indexed amount is not split between the installments that are manually created. There are no installments with status Free in the Contract Installments (tsctm4100m000) session, when the Indexation or Incidental change is applied. LN, generates a new installment with the indexed amount in the Contract Installments (tsctm4100m000) session on the activation of the contract change. The Planned Invoice Date for the new installment is same as the Change Effective Date in the Contract Changes (tsctm3120m000) session. if the Indexation amount or Incidental change amount is not zero, LN adds the amount to the installment amount. Thereafter, the indexation / incidental change amount is reset to zero. The status of the installment can be changed only when:
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