To complete service order activitiesUse this process to set the service order status to Completed. How to complete the Service Order Step 1. Select Service order Select the service order for which activities are completed by the service engineer, from the Service Orders (tssoc2100m000) session. Step 2. Select the activities Select the activities for which status must be set to Completed from the Service Order (tssoc2100m100) session. On the Specific menu, click Complete to set the service order activities status to Completed. If more than one activities are present for the service order, you must set the status of each activities to completed. Step 3. Completed When all the activities are set to Completed, the service order status changes to Completed. Preliminary Checks Before a service order activity status is set to Completed, LN checks the following:
What attributes gets affected? If the service order activity is Completed, LN carries out the following actions:
If the service order activity is Completed, LN carries out the following actions: The quantity of a spare part to be returned is calculated by subtracting the actual delivered quantity from the estimated quantity. If an activity is Completed, LN generates the warehouse orders for the quantity to be returned. Automatic return deliveries are possible for the following delivery types:
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