To generate Field Change Order (FCO) and Field Change Order lines

Use this process to generate field change order (FCO), add activities to the field change order and generate FCO lines manually or automatically.

How to generate Field Change Order and Lines
Step 1. Define Field Change Order

Use the Field Change Orders (tssoc5100m000) session to define field change order. The field change order (FCO) procedure is defined as a separate service procedure in the Service Types (tsmdm0130m000) session. Therefore, you can define contract coverage for FCOs. FCOs are intended for collective changes on serialized item in multiple Installation groups. For each FCO, you can define up to five activities. If service orders are generated for FCOs, LN automatically generates a service order activity line for each of these activities. If you define the FCO, the FCO receives the status Free.

Step 2. Generate FCO Lines

After you create the FCO header, in which the anonymous item or serialized item and the related activities that you want to replace are specified, you can either manually define FCO object lines or have the lines generated automatically. Use the Generate Field Change Order Lines (tssoc5210m000) session to generate FCO lines automatically for a range of:

  • FCOs
  • Sold-to business partners
  • Installation groups
  • Business partner's serial numbers

You can specify the date on which serialized items must be active. You can also select if a process report or error report must be printed.

Note
  • You can run this session more than once for the same FCO. For example, when you generate FCO lines for each sold-to business partner.
  • A line is only generated if the serialized item is not yet created for the FCO.
  • The sold-to business partner, on the line of the serialized item, is derived from the serialized item.
  • For internal maintenance, only the Installation group and Serial Number fields are filled on the FCO line.
  • If the lines are generated, the status of the FCO is set to Lines Generated. If you run the session more than once, the status remains Lines Generated.
  • FCO lines are also generated for independent serialized items, that is, serialized items that do not belong to Installation groups.

Use the Field Change Order Lines (tssoc5110m000) session to generate FCO lines manually.

Preliminary conditions to generate FCO lines for serialized items

LN generates FCO lines for serialized item if following conditions are met:

  • The serialized item is part of an Installation group as a line in the Installations (tsbsc1110m000) session:
    • If the installation status is Installed and the status time is equal to or later than the Active From date entered in the Generate Field Change Order Lines (tssoc5210m000) session.
  • The serialized item is part of an Installation group but not as a line in the Installations (tsbsc1110m000) session:
    • The serialized item is present as a child item in the Physical Breakdowns (tscfg2110m000) session.
    • In the Physical Breakdowns (tscfg2110m000) session, the child item status is Installed and the status time is equal to or later than the Active From entered in the Generate Field Change Order Lines (tssoc5210m000) session
  • Independent serialized items:
    • The Include Independent Serialized Items check box is selected.
    • The serialized item status is Active in the Serialized Items (tscfg2100m000) session
Preliminary conditions to generate FCO lines for items

LN generates FCO lines for item if following conditions are met:

  • In the Items - Service (tsmdm2100m000) session, the value of the Configuration Controlled field for the item must be Anonymous or Not Applicable.
  • The item is part of an installation group as a line in the Installations (tsbsc1110m000) session:
    • If the Installation group line status is Installed and the status time is equal to or later than the Active From date entered in the Generate Field Change Order Lines (tssoc5210m000) session.
  • The item is present as a child item in the Physical Breakdowns (tscfg2110m000) session:
    • In the Physical Breakdowns (tscfg2110m000) session, the child item status is Installed and the status time is equal to, or later than, the Active From entered in the Generate Field Change Order Lines (tssoc5210m000) session.