Templates for external service order documentsTo create a template for external service order documents, take the following steps:
Template variables Variables for the contact of Installation group: $conf.titl Title $conf.init Initials $conf.bfsn Before Surname $conf.surn Surname $conf.suff Suffix $conf.name Name Variables for the contact of the sold-to business partner: $ordr.titl Title $ordr.init Initials $ordr.bfsn Before Surname $ordr.surn Surname $ordr.suff Suffix $ordr.name Name $curr.date System Date while printing $order Order Number $ordr.desc Order Description $clus Installation group Code $clus.desc Installation group Description $project Project $project.desc Project Description $svcn.desc Service department Description $engineer Service engineer $duration Duration of Service Order $unit Unit of Duration $appo Appointment (yes/no) $el.st.tm Earliest Start Time $pl.st.tm Planned Start Time $pl.fn.tm Planned Finish Time $lt.fn.tm Latest Finish Time $employee Sales Employee $empl.dep Sales Employee Department Description $empl.tel1 Sales Employee Telephone 1 $empl.tel2 Sales Employee Telephone 2 $empl.mail Sales Employee E-mail $refa Reference A $refb Reference B $contract Contract Code $cntr.desc Contract Description $city1 City 1 of Company $city2 City 2 of Company $numb.app Number of Appendices (applicable for repair reports) Example Title: $conf.titl Initials: $conf.init Before Surname: $conf.bfsn Surname: $conf.surn Suffix: $conf.suff Name: $conf.name Skill: $skla.desc $city1, $curr.date Dear customer, Please be informed that the service order $order $ordr.desc must be carried out on the $pl.st.tm. This service order will be carried out for the Installation group: $clus - $clus.desc. This service order is part of the $project $project.desc project. The service order will be carried out by the $engineer engineer of the $svcn.desc service department and will take approximately $duration $unit to be accomplished. This order falls financially under contract $contract $cntr.desc. Yours sincerely, $employee $empl.dep Tel. 1: $empl.tel1 Tel. 2: $empl.tel2 E-mail: $empl.mail Detailed information: Appointment: $appo Earliest Start Time: $el.st.tm Planned Finish Time: $pl.fn.tm Latest Finish Time: $lt.fn.tm Reference A: $refa Reference B: $refb
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