Questions (tsclm3100m000)

Use this session to maintain a list of questions which a support engineer can ask to diagnose a customer's call.

You can use these questions to construct a diagnostic tree.

 

Question

The code of the question.

Description

A brief decription of the question.

Search Argument

An alternative form of a description used for convenience during searching. A search key is usually an abbreviation, an acronym, or a mnemonic alternative to a full description.

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Extended QuestionText

If this check box is selected, an extra text related to the question is available.

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