System administrator tasks

The system administrator is the contact person between a company and LN. The application administrator is responsible to find a solution for the questions and problems brought forward by the LN users. If required, this task will be performed by contacting one of the Global Support Centers.

The system administrator must know in which directories the LN application resides. For example, to make a backup or to rebuild tables, the system administrator must know the exact location of the files and programs involved.

The system administrator must frequently reorganize the database tables because the disk space of deleted records will not immediately be given back to the system. In other words, although many records in a table are deleted, the size of the table itself will not become smaller. Only after the table has been reorganized will the disk space of the deleted records become available on the system. Reorganizing the database tables becomes very important when many records in tables are deleted.

The system administrator must regularly check the disk space on the system because a lack of disk space can cause application errors.

LN can create several temporary files that, after use, are no longer useful. To save disk space, the system administrator must remove the temporary files on a regular basis.

To prevent a loss of data, the system administrator must create back-up files on a regular basis. The reason to make back-up files is so if a file is damaged, the original file can be retrieved from the back-up files.

Before a user can work with LN, the system administrator must first define the user data. To avoid the unauthorized use of programs, user authorizations are defined in roles that can be linked to the individual users.

If LN sends an update of the LN software, the system administrator must install the update on the system as soon as possible.

The system administrator must log the changes to the system. An administrator can change many aspects in the system, for example, the printer definition files. The logged information can be useful for problem solving.

To optimize the use of LN, the system administrator can create or customize various software components, for example, menus, forms, and reports.

Some application programs must run on a regular basis. The system administrator is responsible to run these programs, for example, to update statistics and to print and remove stock transactions.

Data about the system and the application is stored in a system log.

The system administrator must analyze any problems that occur during the usage of LN.

LN offers various logging features that are helpful for problem analysis, such as logging for database locking.