Work Orders (tswcs2100m000)Use this session to maintain work orders. You can also do the following in the session from the appropriate menu: Use the following options to view the related orders within the service package and the related orders originating from the packages such as Purchase, Manufacturing and Warehouse:
Graphical Browser Framework allows you to view Multi level relations of the orders. You can view the details using the following options:
Note You can view the Required Skills option, only if the Skill checkbox is selected in General Service Parameters (tsmdm0100m000) session. Note
Work Order The series code that identifies the work order. You can define the series defined for the work order number group in the First Free Numbers (tcmcs0150m000) session. The number group for work orders is set in the Work Order Parameters (tswcs0100m000) session. Work Order number cannot be modified after the creation of the order. Item The item on which maintenance must be carried out. You can enter an anonymous item, or a serialized item. Note
Order Origin The origin of the work order. Allowed values Order Date The date and time when the work order is created. Serial Number The serial number of the serialized item. You can manually enter:
Note If the work order has the Free or Planned status, you can change the item's serial number. If, in that case, the work order was derived from a maintenance sales order, the new serial number will also be reflected in the Maintenance Sales Control module. Revision (In) The value that indicates the engineering revision of a revision-controlled item. Note
Effectivity Unit Label If you cannot identify the item by an item code, for example, if the item code is unreadable, in this field, you can enter a free description to identify the item. You can also enter a Functional Element. Note
Maintainable Quantity Unit The inventory unit of the item that is maintained (or to be maintained). Maintained Quantity The maintained quantity. Note For batch repair work orders, the maintained quantity is equal to the number of items with status set to Working Condition on a batch repair material line. Department The service department that is responsible for carrying out maintenance on the item. Note In most cases, you will use the (serialized) item's default main service department. You can only change the main service department if the work order has the Free status. Preferred Engineer The preferred service employee to execute the work order. Note
Description The description or name of the code. Work Order The current status of the work order. The work order status is used to control the steps of the work order process. You can change the work order status at any time if:
After the work order is released, all work order activities must be completed before the work order can be updated to the next status. You can delete a work order that has the Free, Closed, or Canceled status. Service Type The service type is used to group work orders according to the work order procedure. Default value: the service type set in the Work Order Parameters (tswcs0100m000) session. Note If cost lines are related to the work order header or work order activity line, you must add a coverage type. For work order headers the coverage type related to the service type is offered as default, but you can also select another coverage type. Batch Repair If this check box is selected, the item is repaired as a part of a batch repair. Cancel Reason The reason for canceling the work order. You must use the Cancel Work Orders (tswcs2260m000) session to cancel the work order. Cancel Time The date and time when the work order was canceled. You must use the Cancel Work Orders (tswcs2260m000) session to cancel the work order. Initiate Cancellation If this check box is selected, the cancellation of a work order for which actual costs are present is initiated. To actually cancel the work order, take the following steps:
Interrupted If a maintenance sales quotation is created from the work order data, LN selects this check box. If this check box is selected, LN does not allow any change to the work order after a maintenance sales quotation is created. Note
Reason The reasons why LN interrupts the work or der. Note You can define the interruption reasons in the Work Order Parameters (tswcs0100m000) session. Material Inventory Check Status The overall inventory status for all the material lines belonging to the order. Allowed values ATP Inventory Available Indicates if the inventory for all the material lines belonging to the order is available, calculated by the ATP check. Available Date Latest ATP Date for all the material lines belonging to the order. Checked On Date Latest ATP Check On Date for all the material lines belonging to the order. Planned Inventory Available Indicates if the inventory for all the material lines belonging to the order is available, calculated by the Planned inventory check. Available Date Latest Planned Available Date for all the material lines belonging to the order. Checked On Date Latest Planned Check On Date for all the material lines belonging to the order. On Hand Inventory Available Indicates if the inventory for all the material lines belonging to the order is available, calculated by the On Hand inventory check. Checked On Date Latest On Hand Check On Date for all the material lines belonging to the order. Material Issue Constraint The level at which, the material lines must be shipped completely. Allowed values Note
Item Delivery Method Indicates the origin of the work order. Ownership The ownership of the service item. This is a display field. Allowed values
Note This field is set to:
From Warehouse The warehouse in which the (serialized) item will be received or is present. From this warehouse, the (serialized) item can be delivered to the shop. Lot (In) The lot code that can be used to control the incoming material flow of the work order. A specific lot can represent a specific item or a group of items with a uniform condition. By defining the lot on the work order, a selection of the item to be maintained can be made. Assigning a lot code to an item also enables you to trace a part's financial value. From Location The location at which the (serialized) item will be received or is already received. From Work Center The work center from which the item will be delivered or is delivered, which is the previous work center. Note If the order originates from a parent work order activity, the work center of that activity is used as a default. Planned Receipt Time The planned date and time when the item is received in the warehouse or in the location. Actual Receipt Time The actual date and time when the item is received in the warehouse or in the location. Note
To Warehouse The warehouse to which the (serialized) item will be returned. Lot (Out) The lot code that can be used to control the outgoing material flow of the work order. A specific lot can represent a specific item or a group of items with a uniform condition. Assigning a lot code to an item also enables you to trace a part's financial value. To Location The location at which the maintained item must be returned or will be delivered. To Work Center The work center to which the item must be delivered. If the order originates from a parent work order activity, the work center of the related 'assembly' activity is used as a default. Earliest Start The earliest time when you can start to carry out the work order. Note
Latest Finish Time The latest time at which you can finish the work order. Note
Appointment If this check box is selected, an appointment exists for the work order, and you can only modify the earliest start time and the latest finish time in the Appointments (tsmdm0123m000) session. Note If the work order is derived from a maintenance sales order, you must enter the delivery time of the sales order on the appointment to determine the earliest start time and the latest finish time. Order Duration The order duration for a work order with no related activities can be manually entered and is equal to the time between the planned start time and the planned finish time. The order duration for a work order with related work order activities is the sum of the duration of the related work order activities. The activity duration is calculated in the Work Order Activities (tswcs2110m000) session. If you change the order duration, the planned start time and the planned finish time must be updated. Note
Order Duration The time unit in which the order duration is expressed. The time unit for duration is defined in the General Service Parameters (tsmdm0100m000) session. Planned Start Time The planned time to start to carry out the work order. If you have defined work order activities, the planned start time is derived from the work order activities. The planned start time can be (re)calculated based on the order duration and the planned finish time. Click Calculate to (re)calculate the planned start time based on a calendar. Note The planned start time must be:
Finish The planned time on which you must finish the work order. If you have defined work order activities, the planned finish time is derived from the work order activities. The planned finish time can be (re)calculated based on the order duration and the planned start time. Click Calculate to (re)calculate the planned finish time based on a calendar. Note The planned finish time must be:
Start The date and time when work on the work order activities started. Finish The date and time when work on the work order activities was finished. Reference The reference used by the sold-to business partner to identify the order if the work order originates from a maintenance sales order. Sold-to BP The sold-to business partner if the work order originates from a maintenance sales order. Installation Group If the work order originates from a maintenance sales order and the item is part of an Installation group, the Installation group is displayed. Maint. Sales Order The maintenance sales order from which the work order is derived. Project The project to which the cost is pegged. Note The Project Cost Account to which cost is pegged is a combination of Project, Element and Activity. Element The element that is linked to the project. Note The Project Cost Account to which cost is pegged is a combination of Project, Element and Activity. Business Partner of Inventory The business partner who is the owner of the item in the inventory. Note
Description The description or name of the code. Activity The activity that is linked to the project. Note The Project Cost Account to which cost is pegged is a combination of Project, Element and Activity. Description The description or name of the code. Top Work Order The very first work order from which the initiating work order of the current work order was derived. Init. Work Order The work order from which the current work order is derived. Quotation The quotation number that is linked to the work order. Coverage Type The coverage type for the work order is used to cover the general work order costs in Financials. Note You cannot change the coverage type after you have booked actual costs in Financials. However, you can change the coverage type for WIP costs that are booked in Financials. Reported Problem The problem reported by the customer. Note This field is displayed only if the Use Diagnostics check box is selected in the General Service Parameters (tsmdm0100m000) session. Description The description or name of the code. Expected Problem The problem expected by the service engineer. Note This field is displayed only if the Use Diagnostics check box is selected in the General Service Parameters (tsmdm0100m000) session. Actual Problem A source or symptom of malfunction or disturbance. Note This field is displayed only if the Use Diagnostics check box is selected in the General Service Parameters (tsmdm0100m000) session. Description The description or name of the code. Actual Solution Codes on calls and service orders that enable you to analyze the orders. Note This field is displayed only if the Use Diagnostics check box is selected in the General Service Parameters (tsmdm0100m000) session. Description The description or name of the code. Expected Solution The solution to the Expected Problem as determined by the service engineer. Note This field is displayed only if the Use Diagnostics check box is selected in the General Service Parameters (tsmdm0100m000) session. Description The description or name of the code. Problem Text If this check box is selected, some text with additional problem details is available. Solution Text If this check box is selected, some text with additional solution details is available. Internal Invoicing If this check box is selected, an internal invoice is created. The field is set to yes when a relation is defined in EMM module between the service department of the work order and the service department of the originating maintenance sales order. Project Peg Origin The origin of a project peg. Allowed values Note This field is applicable only if the Project Pegging check box is selected in the Implemented Software Components (tccom0100s000) session. Project Pegged Inventory If this check box is selected, LN considers only the item that is project pegged in the Project Pegged Inventory (whwmd2560m000) session. Note This check box is applicable only if the Project Pegging check box is selected in the Implemented Software Components (tccom0100s000) session. By default this check box is cleared.
Work Order Activities Choose this option to view existing activities or add new activities to a work order in the Work Order Activities (tswcs2110m000) session. Determine Start Calculates the planned start time for the work order activity, based on activity duration, planned finish time, and applicable calendars. You can calculate the planned start time if the work order activity status is Free, Planned, or Released. Generate... Choose this option to create a serialized item for the item and the serial number in the Serialized Items (tscfg2100m000) session. Plan... Use this option to plan work orders and/or activities in the Work Order Planning/Releasing (tswcs3200m000) session. Release... Use this option to release work orders and/or activities in the Work Order Planning/Releasing (tswcs3200m000) session. The selected Work Order Activities are released, independent of the header status( Free or Planned). The status of the Work Order Activities, which are not selected for release, remains unchanged. Close... Use this option to close the work order (activities) in the Close Work Orders (tswcs2265m000) session. Complete Order Choose this option to change the work order status to Completed. You can change the status of a work order from Released to Completed if no activities are present for the work order. Close Order Choose this option to close a work order (status: Signed-Off or Completed). You can close a work order with status Completed if no activities are present for the work order. Determine Finish Use this option to calculate the planned finish time for the work order activity, based on activity duration, planned start time, and applicable calendars. You can calculate the planned finish time if the work order activity status is Free, Planned, or Released. Material Resources Choose this option to add material resources to a work order activity. Hours Accounting Choose this option to do hours accounting in the Work Order Hours (bptmm1140m000) session. Note You cannot use this option if:
Other Resources Starts the Work Order Other Resources (tswcs4130m000) session. Item Receipt Use this option to calculate the actual receipt time for the work order. Related Orders To Starts the Graphical Browser Framework that displays the orders which originate from the current order. Related Orders From Starts the Graphical Browser Framework that displays the orders from which the current order originates from.
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