Field Change Orders (tssoc5100m000)

Use this session to create, view, and maintain field change orders (FCOs).

 

FCO

The number that identifies the field change order (FCO).

When you create an FCO in the details session, you select a series to assign the FCO to, and LN generates the number for the FCO.

Description

A brief description of the field change order (FCO).

Order Date

The date on which you create the field change order.

Order Type

The type of order generated for the field change order.

Allowed values

Order Type

Note

The value in this field is set to Service Order only if the Field Service check box is selected in the General Service Parameters (tsmdm0100m000) session.

The value in this field is set to Customer Claim only if the Customer Claim check box is selected in the General Service Parameters (tsmdm0100m000) session.

This field is disabled if the Status is set to Closed.

FCO Status

The field change order's (FCO) status.

Item

The item that you create the field change order (FCO) for.

Note

You can only maintain this field if the FCO's status is Free.

Description

The description or name of the code.

No. 1

The first activity carried out as part of the field change order.

No. 1

The name or description of the activity.

No. 2

A second activity to be carried out as part of the field change order.

No. 3

A third activity to be carried out as part of the field change order.

No. 4

A fourth activity to be carried out as part of the field change order.

No. 5

The fifth activity to be carried out as part of the field change order.

Service Department

The (code of the) service department that carries out the activities listed for the field change order.

Description

The name of the service department.

Earliest Start Date

The earliest date that the field change order can start.

Note

This value must be greater than or equal to the order date.

Latest Finish Date

The date by which the field change order must be finished.

Note

This value must be greater than or equal to the Earliest Start Date.

Buy-from BP

If you subcontract out the field change order (FCO), this is the (code of the) buy-from business partner responsible for carrying out the FCO.

Note

This field is applicable only if the Subcontracted check box is selected.

Service/Cost Item

The service item code, or cost item code that you use to itemize the subcontracted field change order work.

Note

This field is applicable only if the Subcontracted check box is selected.

Origin
Expected Problem

The problem expected by the support engineer.

Note

This field is displayed only if the Use Diagnostics check box is selected in the General Service Parameters (tsmdm0100m000) session.

Actual Problem

The actual problem reported by the customer.

Note

This field is displayed only if the Use Diagnostics check box is selected in the General Service Parameters (tsmdm0100m000) session.

Expected Solution

The solution to the Expected Problem as determined by the support engineer.

Note

This field is displayed only if the Use Diagnostics check box is selected in the General Service Parameters (tsmdm0100m000) session.

 

Print Field Change Orders

Prints the field change orders.

Close Field Change Order

Closes the selected field change order.