Service Engineer Assignments - Depot Repair (tssoc2505m200)

Use this session to view the list of service engineer assignments for the work orders.

Note

This session is visible only if:

  • The Depot Repair check box is selected in the General Service Parameters (tsmdm0100m000) session.
  • The Use Assignments in Work Orders check box is selected in the Work Order Parameters (tswcs0100m000) session.

 

Origin

The origin of the activity. This is a display field.

Default value

The default value is Work Order.

Order

The code of the work order for which the engineers are listed.

Description

The description or name of the code.

Work Order Status

The status of the work order. This is a display field.

Line Number

The sequence number. This number is used if multiple engineers are defined for the work order.

Activity Line Number

The line number of the work order activity.

Description

The description or name of the code.

Activity Status

The status of the work order activity. This is a display field.

Service Engineer

The code of the service engineer assigned to the work order.

Description

The description or name of the code.

Assignment Status

The status of the assignment linked to the service engineer.

Use Engineer Calendar for Planning

If this check box is selected, the calendar of the service engineer is used to calculate the planned start and planned finish time of the work order activity.

Note
  • This field is applicable only if the Use Assignments in Work Orders check box in the Work Order Parameters (tswcs0100m000) session is selected.
  • Infor LN allows you to select this check box only for one assignment linked to the work order activity.
Activity Duration

The time taken to perform the activity.

Note
  • You can specify this value only if the activity status is set to Free, Planned or Released.
  • The sum of all the activity durations listed for the work order, is the order duration of the work order.
  • This field displays the total of all specified durations when you select the Recalculate Price/Discounts Entire Activity option if labor cost lines are linked to the work order activity,
Unit

The unit in which the activity duration is expressed.

Planned Start

The planned date and time when the service engineer is expected to start the assignment.

Planned Finish

The planned date and time when the service engineer is expected to complete the assignment.

Actual Start

The date and time when the service engineer starts the assigned activity.

Actual Finish

The date and time when the service engineer completes the assigned activity.

Earliest Start

The earliest date and time when the service engineer can start the assignment.

Appointment

If this check box is selected, an appointment is linked to the work order activity.

Latest Finish

The latest date and time when the service engineer can complete the assignment.

Last Changed Time

The date and time when the Planned Start Time and Planned Finish Time are last updated or when the planner manually changes the service engineer assignment data.

Accepted Time

The date and time when the service engineer accepts the work order activity assignment. If this value is specified, you cannot delete the assignment.

Note

The service engineer can inform the dispatcher of the acceptance using the fax, phone, paper or telephone.

Job Sheet Completion Time

The date and time when the service engineer completes the assigned job sheet.

Assignment Text

Indicates that additional information related to the assignment is specified in the Text field.

Text

The additional information related to the assignment.

 

Start

Sets the service engineer assignment status to Started.

Complete

Sets the service engineer assignment status to Completed.

Set Order to Completed

Sets the order to Completed status.

Set Activity to Completed

Sets the activity to Completed status.

Calculate

Calculates the planned start date backwards, using the activity duration and the availability by calendars, when you specify the planned end date. If calendars are not defined for the specified duration, Infor LN displays a error message.

  • The calendars are selected from the serialized items, if specified, else from the installation group.
  • This option is disabled if the planned start date is disabled.
Calculate

Calculates the planned start date forward, using the activity duration and the availability by calendars, when you specify the planned end date. If calendars are not defined for the specified duration, Infor LN displays a error message.

  • The calendars are selected from the serialized items, if specified, else from the installation group.
  • This option is disabled if the planned start date is disabled.