A sales agreement between a service organization and a customer for a specific period, that states the configurations (Installation groups or serialized items) to be maintained, the coverage terms, and the agreed price.
Contract Cost Coverage Overview (tsctm4580m000)Use this session to maintain contract cost coverage overview.
Service Contract A sales agreement between a service organization and a customer for a specific period, that states the configurations (Installation groups or serialized items) to be maintained, the coverage terms, and the agreed price. Service Contract The description of the service contract. Configuration Line The line number identifying the configuration for which the total amounts apply. Installation Group A set of serialized items that have the same location and are owned by the same business partner. Grouping serialized items into an Installation group enables you to maintain them collectively. Installation Group The description of an Installation group. Item A standard maintenance item. Serial Number A number that, together with the item code or manufacturer part number, uniquely identifies a component, an item, a machine, or an installation. This serial number is usually shown together with the manufacturer part number and other identification data on an identification plate that is attached to the item. Item Description The description of the item. Actual Cost The actual cost incurred for a particular Contract/Configuration corresponding to a particular service order/Call/MSC order is stored. This field is updated from the order systems at the moment of costing a Service order/call/MSC order. Date Spent Costs The date on which the cost has been incurred. It is the date on which the cost moves from allocated to spent. Order Type The order origin of the cost amount. By default, the value is set to Service. Allowed values Cost Type If the order type is Service then the cost type should be filled. Status The status of the contract cost line. By default, the value is set to Free. Allowed values
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