Service Contracts (tsctm3100m000)

Use this session to maintain the service contracts. You can define a service contract by copying another service contract into it. If you do so, the related terms are not copied.

If you use service-contract templates, you can speed up the creation process of service contracts.

On the Contract Changes tab, specify which of the three types of changes ( contract renewal, indexation, incidental changes are permitted for a contract. This will enable you to make changes to an active contract later on.

 

Service Contract

The code of the service contract.

Search Argument

An alternative form of a description used for convenience during searching. A search key is usually an abbreviation, an acronym, or a mnemonic alternative to a full description.

Contract Type

A way of categorizing contracts based on similarities and shared characteristics.

Each contract type is identified by an alphanumeric code of up to three characters.

Effective Date

The start date of the contract.

Expiry Date

The date the contract ends.

Note

Service contract expiry date must be after the service contract effective date.

Sold-to Business Partner
Sold-to Business Partner

The business partner's name.

Address Code

The address code.

Address Code

The street or road name in the address.

Address Code

The building number.

Contact
Contact

The contact's name.

First Invoice Reference

This is a reference field for extra information to be printed on various service-contract documents and lists.

Second Invoice Reference

This is a reference field for extra information to be printed on various service-contract documents and lists.

Contract Text

If this check box is selected, a contract text is printed on the service-contract document.

Service Office

The service department or sales office responsible for the service contract or service-contract quotation.

Note

The service office determines the home currency and the financial company.

Sales Rep.

An employee of your company who maintains contact with the sold-to business partner. The employee number of the sales representative is also used as a sorting criterion in the sales statistics.

Line of Business

A group of customers, suppliers, or employees that work in the same business sector.

Lines of business can be used as selection criteria when generating reports or inquiries of statistical and historical data.

Sales Price List

The highest level used to record prices and discounts for a group of customers and/or suppliers. The price and discount can be determined by linking a price list code to a sales order.

Header Text

If this check box is selected, a header text is printed on the service-contract document.

Note

You can only add the header text if the service-contract status is Free.

Footer Text

If this check box is selected, a footer text is printed on the service-contract document.

Note

You can only add the footer text if the service-contract status is Free.

Address
Contact
Sales Type

The sales type applicable to the invoice-to business partner.

Installment Template

The code of the installment template.

Note
  • If an installment template is specified at contract level instead of at configuration level, the installments will be generated per header instead of per covered configuration.
  • If no installment template is specified, the installment template must be specified for each covered configuration.
Terms of Payment
Late Payment Surch.
Installment Text

If this check box is selected, a text is printed on installment invoices.

Currency

The currency, which is specified in the service contract.

Currency

Currency in which sales amounts are expressed in this contract.

Exchange Rate Type

A way to group currency exchange rates. You can assign different currency exchange rates to different invoice-to business partners and/or to different types of transactions (purchase, sales, and so on).

Rate Determiner
Rate/Rate Factor
Rate/Rate Factor
Rate/Rate Factor

The rate for one (1) currency base-unit.

Calculate Tax

If this check box is selected, taxes are applicable to the contract installments. The tax country and the applicable tax code must be specified.

Tax Country

The country in which you must pay/report the value-added tax (VAT). The tax country can be different from the country where services or goods are delivered.

Default value

If the tax code is taken from the location address, the country of the location address. Otherwise, the country of the sold-to BP address.

Tax Code

The tax code for the tax country.

How LN determines the default tax code:

If the Destination Sales Tax is applicable, the tax rules will be consulted based on:

  • Sold-to business partner.
  • Location address.

If no tax code is found, the tax rules will be consulted again based on:

  • Sold-to business partner.
  • Sold-to-address.

If no tax code is found or if the Destination Sales Tax is not applicable, the tax code as specified for the related service department will be used.

Note

  • If the Calculate Tax check box is not selected, this field is cleared and inactive.
  • Only tax codes listed in the Tax Codes by Country (tcmcs0536m000) session for the country you selected in the Tax Country field are allowed.
  • You can use the Aggregate Tax code only of the type Service or Vat. You cannot use the excise related tax codes.
Registration Number Sequence(Own)

The sequence number assigned to your business partner's tax registration number.

Note
  • This value is defaulted from Registration Numbers By Financial Company (tctax9140m00l) session.
  • This field is mandatory.
Registration Number(Own)

The tax registration number corresponding to the sequence number you select in the Registration Number Sequence(Own) field.

Registration Number Sequence(BP)

The sequence number assigned to your business partner's tax registration number.

Note
  • This value is defaulted from Registration Numbers By Financial Company (tctax9140m00l) session.
  • This field is mandatory.
Registration Number(BP)

The tax registration number of your business partner corresponding to the sequence number you select in the Registration Number Sequence(BP) field.

Business Partner
Address

The address code.

Address

The street or road name in the address.

City

The city in the address.

Contact
Service Contract

This field identifies the service contract.

Duration

The number that is used in combination with the selected period unit to specify the duration of the service contract.

The contract duration is adjusted to the right period, because the number of periods cannot be specified as a fraction ('1.5 years'). The duration is always rounded off.

Note

If terms are linked to the service contract, this field can no longer be changed.

Duration

The unit that is used to specify the duration of the service contract.

The contract duration is adjusted to the right period, because the number of periods cannot be specified as a fraction ('1.5 years'). The duration is always rounded off.

Note

If terms are linked to the service contract, this field can no longer be changed.

Effective Date

Depending on its context, an effective date can be the first day on which a contract quotation is valid, the first day on which a service contract is active, or the first day on which you can use a template for quotations or contracts. The effective date often includes the effective time.

Expiry Date

Depending on its context, an expiry date can be: The last day on which a contract quotation is valid. The default expiry date for a quotation is the quotation date + effectivity period of quotations [days], as set in the Service Order Parameters (tssoc0100m000) session; The last day on which a service contract is active. After this date it becomes expired; The last day on which you can use a template for quotations or contracts. Note that the expiry date often includes the expiry time.

Pricing Method

The method indicating how the contract price is determined.

The following pricing methods are available:

  • Sales Value of Configuration
  • Budgeted Service Costs
  • Item Pricing
Percentage of Sales Value

If the pricing method used is Sales Value of Configuration, a percentage value is required.

Note

This percentage value must be greater than zero.

Contract Quotation

A quotation to a business partner for the provision of a service contract.

Overtime

If this check box is selected, you can use overtime in the service contract's implementation.

Service Contract

The code of the service contract.

Contract Renewal

If this check box is selected, you can renew an active or an expired contract. Contract renewal enables you to update the expiry date of a service contract by a certain period of time. The contract coverage terms remain intact.

Renewal Period

Enter an integer.

The period for which the renewed contract will be effective. Applicable and mandatory only if the Contract Renewal check box is selected.

Renewal Period

The period unit of the renewal period.

Marked for Expiry

If this check box is selected, this contract will be ignored during a global renewal process.

Price Indexation

If this check box is selected, you can apply indexation to the service contract price. Indexation enables you to lower or raise the price of the service contract at given intervals.

Note

You can combine indexation and renewal by first performing contract renewal, and then applying indexation.

Index Start Date

The effective date for the indexation.

Indexation Interval

The period after which indexation is carried out.

Example

If the service-contract duration is two (2) years and the indexation period is six (6) months, indexation is carried out four times.

Indexation Interval

The period unit of the indexation period.

Indexation Percentage

The percentage to be used for the indexation.

Incidental Changes

If this check box is selected, you can make incidental changes to this service contract.

Currency

The currency that is specified in the service contract.

Penalty

If incidental changes are carried out on an active service contract, you can enter here a penalty amount that the sold-to business partner must pay.

Revenue Recognition Based on
Recognize Revenue per Configuration

If this check box is selected, revenue cognition is done per configuration of the contract. This will give additional information as to how much each of the configurations under the contract is contributing to the total revenue.

If this check box is cleared, revenue recognition is done for the contract as a whole.

 

Configuration Lines

Starts the Contract Configuration Lines (tsctm1110m300) session.

Contract Changes

Starts the Contract Changes (tsctm3120m000) session.

Generate Contract Changes

Starts the Generate Contract Changes (tsctm3202m000) session.

Totals

Starts the Contract Totals by Contract Change (tsctm1506m300) session.

Close Service Contracts

Starts the Close Service Contracts (tsctm3201m000) session.

Expire Service Contracts

Starts the Expire Service Contracts (tsctm3200m000) session.

Copy Service Contracts to History

Starts the Copy Service Contracts to History (tsctm3280m000) session.

Generate Subcontract Agreements

Starts the Generate Subcontract Agreements (tsctm1210m000) session.

Coverage Terms

Starts the Template Coverage Terms (tsctm1120m100) session.

Contract Installments

Starts the Contract Installments (tsctm4100m000) session

Estimated Revenues

Starts the Estimated Contract Revenues per Period (tsctm4550m000) session.

Contract Revenues

Starts the Contract Revenues (tsctm4160m000) session.

Tax Breakdown Structure

Starts the Tax Breakdown Structure (tctax9141m10l) session. This session displays the tax structure defined for the selected tax code.