Call Invoicing (tsclm1105s000)

Use this session to invoice a call. You can also use this session to view the GST related tax details. Infor LN defaults this data only if the GST Implemented check box is selected in the India Localization Parameters (tccom9136m00l) session, else, the excise/VAT details are defaulted.

Note

When you print the invoice using the Print Draft Invoice option, the invoice amount is calculated as:

Invoice Amount = Net Amount + VAT amount (based on the tax code)

 

Call

The number that identifies the call that must be invoiced.

Call Status

The status of the call.

If you want to invoice the call:

Status

Costed

If this check box is selected, the invoice is created and the costs for the call are posted to Invoicing.

Call Time Units

The number of call-time units for which costs will be calculated. The number of call-time units are calculated based on the actual time spent on the call.

Sales Price

The sales price currency.

Sales Price

The sales price for one unit of the call-time unit. The sales price is calculated based on the time spent for the call.

Cost Price

The currency in which the cost price is expressed.

Cost Price

The cost incurred by solving the call.

Total

The total sales amount for the call.

Total

The total costs for the call.

Warranty

If this check box is selected, a warranty applies.

Warranty

The sales amount that is covered by the warranty.

Warranty

The cost amount that is covered by the warranty.

Contract

If this check box is selected, a service contract applies.

Contract

The sales amount that is covered under a valid and active service contract.

Contract

The cost amount that is covered under a valid and active service contract.

Others

The sales costs that cannot be covered, or the additional costs.

Others

The cost amount that cannot be covered.

Invoice Amount

The total sales amount for the services provided by the call center. This amount is initially calculated from the time units and the labor rates, but you can change the values. If you change the sales amount, the other costs will be updated.

After the discounts are taken into account, the net amount will be invoiced to the business partner.

Invoice Amount

The total helpdesk costs for this call. The costs are posted as general costs in Financials.

Print On Invoice

If the cost line's invoice amount is zero, this field provides you with the following options:

Allowed values

Print on Invoice

Note

Suppress Zero Amounts: If this check box is selected, all the zero amount lines in the invoice are suppressed while printing.

Discount Percentage

The discount percentage that can be given to the business partner. The discount percentage is calculated from the sales invoice amount.

Number

The financial company for which the invoice will be created.

Number

The sequence number that is created for the invoice.

Discount Amount

The discount amount that is given to the invoice-to business partner.

Date

The date on which the invoice is created for the business partner.

Net Amount

The invoice amount minus the discount amount.

Tax Amount

The total tax amount that is invoiced to customer.

Coverage Time

The date and time until which applicable coverage applies.

Cost Component

The cost component that is used to register the costs for this call.

Note

You must enter the cost component for calls in the Call Parameters (tsclm0100m000) session.

Description

The description of the cost component.

Finance Posting Date

The date on which a financial transaction is created for the call costs.

Sales Type

Sales types enable you to post the various types of sales invoices to various control accounts.

Description

The description of the Sales type.

Tax Country

The code of the tax country. Infor LN defaults this value based on the address of the financial company.

Note

If the entered country uses a tax provider to calculate tax and is therefore listed in the Countries for Destination Sales Tax (tctax6103m000) session, tax countries on other purchase order lines in the same purchase order must also be registered in the Countries for Destination Sales Tax (tctax6103m000) session. The reason for this is that only the same type of tax countries are allowed on a single order.

Related topics

Registration Number Sequence(Own)

The sequence number of the tax registration number defined for the financial company.

Note

Infor LN defaults the GSTIN of the purchasing organization based on the location(state) of the receiving address.

Registration Number(Own)

The tax registration number of the financial company.

Business Partner Tax Country

The code of the business partner's tax country.

Description

The description or name of the code.

Tax Code

The tax code.

Note
  • If the GST Implemented check box is selected in the India Localization Parameters (tccom9136m00l) session, Infor LN defaults the tax code applicable for the receiving address state.
  • The tax code must be an aggregate tax code.
Description

The description of the tax code.

Registration Number Sequence(BP)

The sequence number of the tax registration number defined for the business partner.

Note

Infor LN defaults the GSTIN of the supplier based on the location(state) of the ship from address.

Registration Number(BP)

The tax registration number of the business partner.

ASV Origin

The option or method that indicates the origin of the assessable value used to calculate the GST.

Allowed values

ASV Origin

Assessable Value

The assessable value, in the inventory unit.

 

Create Invoice

Use this option to transfer all the costs to Central Invoicing and the status of the call is set to Costed.

Print Draft Invoice

Use this option to print the draft invoice.

Draft invoice is printed only if the invoice is not costed.

Tax Breakdown Structure

Starts the Tax Breakdown Structure (tctax0140m100) session. This session displays the tax structure defined for the selected tax code. Note: For a specific tax code, this button is enabled only if the Aggregate Tax check box is selected in the Tax Codes by Country (tcmcs0136s000) session.