Update Engineer and Location Address (tscfg2700m000)

Use this session to replace or update an engineer with a new engineer. This session also can be used to replace or update a location address.

 

Replace

The type of engineer who replaces the existing engineer.

Allowed values

Type of the replacement

Interactive

If this check box is selected, the Search Results - Update Engineer and Location Address (tscfg2120m000) session is displayed.

Free

If this check box is selected, the orders with the status Free are updated.

Note

You must select atleast one of the statuses to proceed with the updating process.

Planned

If this check box is selected, the service order or service orders with the status Planned are updated.

Note

You must select atleast one of the statuses to proceed with the updating process.

Released

If this check box is selected, the service order or service orders with the status Released are updated.

Note

You must select atleast one of the statuses to proceed with the updating process.

Old Engineer

Select the Engineer from the Employees - Service (tsmdm1140m000) session, who must be replaced or updated.

Note

This field is enabled only if the Replace field is set to:

  • Responsible Engineer
  • Engineer Field Service Installation Grp
  • Engineer Depot Repair Installation Grp
  • Engineer Field Service Serialized Item
  • Engineer Depot Repair Serialized Item
Old Engineer

The name of the Old Engineer.

New Engineer

Select the Engineer from the Employees - Service (tsmdm1140m000) session, who will replace the old engineer.

Note

This field is enabled only if the Replace field is set to:

  • Responsible Engineer
  • Engineer Field Service Installation Grp
  • Engineer Depot Repair Installation Grp
  • Engineer Field Service Serialized Item
  • Engineer Depot Repair Serialized Item
New Engineer

The name of the new engineer.

Old Location Address

Select the Address from the Addresses (tccom4530m000) session that must be replaced or updated.

Note

This field is enabled only if the Replace field is set to:

  • Installation Group Location Address
  • Serialized Item Location Address
  • Service Order Location Address
Old Location Address

The description of the old address.

New Location Address

Select the Address from the Addresses (tccom4530m000) session that must be replaced or updated.

Note

This field is enabled only if the Replace field is set to:

  • Installation Group Location Address
  • Serialized Item Location Address
  • Service Order Location Address
New Location Address

The description of the new location address.

Process Report

Process report

Error Report

Error report

Planned Start Time

The range of the Planned Start Date and Time.

Planned Finish Time

The range of the Planned Finish Date and Time.

 

Update

Click Update to continue with the updating of either the address or the Service engineer as the case may be.