A reason for blocking a sales order or a sales order line, which can be:
- The open order balance exceeds the customer's credit limit.
- The customer has overdue invoices.
- The customer's status is doubtful.
- The sales margin of one of the order lines is exceeded.
- The gross margin of the order is exceeded.
- The sales order is received through EDI.
- The sales order has an invalid zip code.
- The sales order is entered by an inexperienced operator.
- The sales order line contains a blocked item.
- A promotion is linked to the sales order (line).
- A user-defined general reason.
An order can be held for more than one reason at any point in the sales order procedure. For example, an order can be blocked due to credit checking (the order balance exceeds the customers credit limit) at the same time as being blocked due to margin control (the gross margin of the order is exceeded).