Service Orders Actual Labor Costs (tssoc2131m000)

Use this session to view and maintain the actual service-order labor costs listed for a service order.

Note

You can only maintain actual labor-cost lines if the service order status is Released or Completed.

Note

This session can also be viewed as a satellite session in the Service Order (tssoc2100m100) session. To view this session, the Actual Labor check box must be selected in the Service Order group box, in the Service User Profiles (tsmdm1150m000) session.

This session can also be viewed as a satellite session in the Service Order Activity (tssoc2110m100) session. To view this session, the Actual Labor check box must be selected in the Service Order Activity group box in the Service User Profiles (tsmdm1150m000) session.

You can add actual labor cost lines to a released service order, and therefore to this session, by means of the Service Order Hours (bptmm1130m000) session in the People module. To start the Service Order Hours session, in the Service Orders (tssoc2100m000) session, on the appropriate menu, click Hours Accounting.

If the service order's status is Free or Planned, you can add labor cost lines in the Service Order Estimated Labor Costs (tssoc2130m000) session, which LN then copies to this session.

 

Service Order
The number of the service order for which the labor costs are listed.
Description
If the service order is created for an external customer, this field displays the name of the sold-to business partner.

If the service order is created for an internal business partner, this field displays the description of the service department that carries out the service order.

Service Order Status
The current status of the service order.
Activity Line
The number used to identify the service order's activity that requires the labor.
Description
The name or description of the activity.
Coverage Time
In case of contract, quotation, or warranty coverages, the date and time from which these coverages apply to the service order.
Task
The code of the service order activity's task for which the labor cost is listed.
Description
The name or description of the task.
Cost Component
The task's cost component.

Default value

The cost component defined for the task in the Tasks (tsmdm0115m000) session.

Hourly Labour Type
The labor type that classifies the labor required for the task.

Default value

The default labor type selected in the Service Order Parameters (tssoc0100m000) session.

Time Quantity Unit
The unit used to express the time quantities.
Time Quantity
The actual amount of time required to perform the cost line's task.
Handled by
The employee defined is for the client application - Mobile Service. While you download the cost lines into the client, only the cost lines that belong to the particular engineer is downloaded. In addition, you can also use this field to update the cost lines. No functionality is available for this field in LN and added exclusively for Mobile Service.
Coverage Time
In case of contract, quotation, or warranty coverages, the date and time from which these coverages apply to the service order.
Sales Price
The sales price for one of the item's sales unit.

Default value

The setting in this field is determined by the value specified in the Sales Prices Search Method field in the General Service Parameters (tsmdm0100m000) session.

Sales Price
The currency used to express sales values.

Default value

The service order's currency.

Total Cost Amount
The currency used to express the cost values.

Default value

Your company's home currency.

Repair Warranty
If this check box is selected, the cost line is covered by an repair warranty.

Default value

  • If a repair warranty service type is specified - either automatically or manually - in the service order activity, this check box is selected by default for the cost line.
  • If no active repair warranty coverage is applicable, this check box is cleared and inactive.
Warranty
If this check box is selected, the cost line is covered by an active warranty.

Default value

  • If an active warranty covers the cost line's item, Installation group, or physical breakdown, this check box is selected by default.
  • If no active warranty covers the cost line's item, Installation group, or physical breakdown, this check box is cleared and inactive.
Contract
If this check box is selected, the cost line is covered by an active contract.

Default value

  • If an active contract covers the cost line's item, Installation group, or physical breakdown, this check box is selected by default.
  • If no active contract covers the cost line's item, Installation group, or physical breakdown, this check box is cleared and inactive.
Tax Classification
An attribute of order header and order lines that you can use to define tax exceptions for the transactions. LN retrieves the default tax classification from the invoice-from and invoice-to business partners.
Important!

For example, you can use the tax classification to indicate the following:

  • Payment to an invoice-to business partner is subject to withholding tax and social contributions.
  • Business partners that have the same tax aspects for your company, for example, subcontractors, or agents must be grouped.
  • Tax must be paid in the country other than the sales office or service office’s home country.
Tax Classification
The description or name of the code.
Quotation
If this check box is selected, the cost line is covered by a quotation.
Sales Amount Field Change Orders
If the service order is generated from a field change order (FCO), this field displays the sales amount that is covered by the FCO.
Note

All costs of service orders generated from an FCO are covered (the invoice amount is zero). To invoice the customer for an FCO generated cost line, enter a negative value in the Others field.

Others
In this field, you can enter an amount that the customer is exempt from paying (discount), but cannot be classified by one of the predefined coverage amounts, such as warranty, contract, quotation, or FCO. If you enter a negative value in this field, LN adds the value to the cost line's Net Sales Amount.
Note

This amount is stored and posted as other costs to Financials, and is therefore traceable, as opposed to values entered in the Discount Amount field, which are not posted to Financials and are therefore untraceable.

Sales Amount Service Order Invoicing
The cost line's invoiceable sales amount, as determined by the following equation:

Total Sales Amount- Warranty - Contract - Quotation - FCO - Other Costs

Note
  • If you carry out the coverage procedure, this field is filled automatically.
Total Cost Amount
The currency used to express the cost values.

Default value

Your company's home currency.

Total Cost Amount
This field displays the total cost amount for the cost line, as determined by the following equation:
Actual Quantity * Cost Price
Discount Percentage
The percentage discounted from the value in the cost line's Net Sales Amount. If you enter a value in this field, LN calculates the discount in the sales currency and displays it in the Discount Amount field.
Note
  • You can only maintain this field if the order status or activity status is Released, or Completed, and the cost line status is Free.
  • The value in this field is not included when you post the cost line to Financials, therefore, the discount becomes untraceable. If you want your discount to be traceable in Financials, use the Others field instead of this field.
Discount Amount
You can use this field in the following ways:
  • If you enter a value in the Discount Percentage field, this field displays the discount amount in the sales currency, which is discounted from the invoice.
  • If you leave the Discount Percentage field empty, in this field you can enter the amount (in the sales currency) to be discounted from the invoice. The Discount Percentage field is set to 0.
Note

The value in this field is not included in the details when you post the cost line to Financials, therefore, the discount becomes untraceable. If you want your discount traceable in Financials, use the Others field instead of this field.

Print on Invoice
The print options for the cost line when the invoice amount is zero.
Note
  • When the field is set to No Invoice, Invoice costs are considered as goodwill
  • If the field is set to 'No Invoice' after the line is costed, the available invoice line in Invoicing is deleted.

Allowed values

Print on Invoice

Invoice
The sales invoice.
Transaction Type
Type of invoice sent to customer related to field purchase.
Date
The date and time of the sales invoice.
Financial Company
Financial company of invoice sent to customer related to field purchase.
Posting Date
The date on which the cost line’s invoice is posted from the Sales Invoicing (SLI) module in Central Invoicing to the General Ledger (GLD) module in Finance.
VAT Based On
If this check box is selected, VAT calculation is based on goods or services.

Allowed values

VAT Based on

Note

Depending on the option you choose, LN determines the defaults for the tax country and the tax code.

Tax Country
The tax country that applies to the cost line.
Tax Code
The tax code that applies to the cost line.
Exempt Certificate
The tax exemption certificate number.
Exempt Reason
The reason why the sold-to-business partner or your company is exempt from sales tax.

You can link a text to the reason code for a purchase tax exemption for a tax code and country combination in the Tax Exemptions for Purchase (tcmcs1560m000) session. LN prints the text on orders and invoices. You can link several tax exempt reasons with different texts to a single tax code by country combination.

If you use a tax provider, you must define tax exemption reasons. LN prints the exempt reasons on the sales invoices.

Exempt Reason
The description or name of the code. exempt reason.
Price Origin
The origin of the sales price.

Allowed values

Price Origin

 

Set Line to Costed
Sets the status of the Service Order Actual Labor Cost line to costed.
Print Service Orders
Print the service orders.
Recalculate Cost Line Price
Retrieves the default Sales Price of a cost line defined in the service contract.

This option is disabled if the sales price cannot be modified manually.

To Supplier Claim
Transfer the service order actual labour cost lines to the Supplier Claim Requests (tscmm1114m000) session. The form command is enabled only if one or more lines is marked and if one of the marked lines is Costed. During the process a message will be given for all the lines that cannot be transferred.
Supplier Claim Requests
Starts the Supplier Claim Requests (tscmm1114m000) sessions. The form command is enabled only if at least one Supplier Claim Request exist for the Service Order.