Creating and Generating Travel Cost Lines

You can create travel cost lines manually in the Service Order Actual Other Costs (tssoc2141m000) session. LN defaults the values in the relevant fields. For the default mechanism, refer to Travel Cost Lines Default Setup. The actual cost rate is based on the actual distance and actual time. The Actual distance in the Service Order Other Costs (tssoc2142m000) session can be entered manually. Actual travel time is defaulted from the Service Order Hours (bptmm1130m000) session. Note: You cannot create the Travel Distance and Travel Time lines manually, if the Travel Total Line for Distance and Time check box is selected in the Service Order Parameters (tssoc0100m000) session.

When you create travel cost lines manually, LN defaults the values in the relevant fields. For the default mechanism, refer to Travel Cost Lines Default Setup. Note: You cannot create the Callout Charge travel lines manually, if the Travel Total Line for Distance and Time check box is selected in the Service Order Parameters (tssoc0100m000) session.

The Travel Total cost lines cannot be created manually. LN generates the total cost lines, if Travel Total Line for Distance and Time check box is selected in the Service Order Parameters (tssoc0100m000) session. When a total travel line is generated in the Service Order Other Costs (tssoc2142m000) session, a travel distance and/or travel time line is also generated. LN defaults the values in the relevant fields. For the default mechanism, refer to Travel Cost Lines Default Setup. Travel time is specified using Service Order Hours (bptmm1130m000) session. Actual travel costs are registered on the Travel Distance and/or Travel Time line. The sales amount of the Travel Distance line and/or Travel Time line are aggregated to the Travel Total line, that is invoiced.

If the Travel Planning Method is set to Header Based, the generated travel lines are linked to the Service Orders (tssoc2100m000) header. For each type of travel cost line ( Travel Distance/ Travel Time), a separate cost lines is generated. You cannot enter a serialized item on the service order header, hence the contract coverage is based on the contract set up for the Installation Group defined in the Service Orders (tssoc2100m000) session.

If the Travel Planning Method is set to Activity Line Based, the generated travel lines are linked to the Service Order Activities (tssoc2110m000) session. For each type of travel cost line ( Travel Distance/ Travel Time), multiple cost lines for the service order is generated. Contract coverage is applicable for the contracts defined for Serialized Item and Installation Group. For each unique Location Address specified in the Service Order Activities (tssoc2110m000) session, travel cost lines are generated. LN groups all the activity lines with the same Location Address to generate travel lines. The travel lines are linked to the activity line with the lowest activity line number.

If the Moment of Travel Line Creation field is set to During Global SRP in the Service Order Parameters (tssoc0100m000) session, the travel lines are generated when the Run Global Service Resource Planning (tssoc2260m000) session is executed. LN links the generated travel lines, based on the value Travel Planning Method is set to. When you re-plan a service order, existing travel lines are deleted and new travel lines are created.

If the Moment of Travel Line Creation field is set to During Order Creation in the Service Order Parameters (tssoc0100m000) session, the travel lines are generated when a service order is created. LN links the generated travel lines, based on the value Travel Planning Method is set to. If the Travel Planning Method field in the General Service Parameters (tsmdm0100m000) session is set to Header Based, the travel line is generated immediately after the service order header is created. If the Travel Planning Method field is set to Activity Line Based, the travel line is generated immediately after the service order activity is created.