To create service contracts

To create service contracts, take the following steps:

  1. Enter the service contract header details in the Service Contracts (tsctm3100m000) session.
  2. On the appropriate menu, click Configuration Line.
  3. In the Contract Configuration Lines (tsctm1110m300) session, link installation group and serialized items to the service contract.
  4. If the terms must be specified in detail, select the desired term, click Coverage Terms on the appropriate menu to start the Contract Coverage Terms (tsctm1120m300) session, and add the coverage terms.
  5. If the coverage terms must be specified in detail, select the desired coverage term, click Cost Terms to start the related cost term session, for example, the Contract Traveling Terms (tsctm1130m300) session, and add the cost terms.
  6. After you enter all the desired terms and conditions, you can print the service contract documents by means of the Print Service Contract Documents (tsctm3400m000) session.
Note
  • At least one Installation group or item must be linked to the service contract.
  • Use the Print Service Contracts (tsctm3401m000) session to print a list of all the service contracts.