The order number for which the item lines must be maintained.
Maintenance Sales Order Line (tsmsc1110m000)Use this session to create or modify maintenance sales order lines. Use the following options to view the related orders within the service package and the related orders originating from the packages such as Purchase, Manufacturing and Warehouse:
Graphical Browser Framework allows you to view Multi level relations of the orders. You can view the details using the following options:
Note Use the Recalculate Price/Discounts Entire Line option to retrieve the default sales price for the maintenance sales order lines from service contract. This option is disabled if the sales price of the part line and the related coverage lines cannot be modified. In this session, you can do the following:
Note When you cancel the maintenance sales order line, LN also cancels the following:
Note When you use the reference activities, LN copies the material required data to maintenance sales order.
Maintenance Sales Order The order number for which the item lines must be maintained. Line Number The item line number. Line Status Replacement For The line number of the item line to which an item can be
related. Line Procedure Line Procedure. Allowed values
If the line procedure is Delivery or Loan, the Reference Item field is enabled. Note You can convert part loan to part delivery, and part maintenance line to part receipt. Item The item or item code part of a serialized item. If you specify any value in the Reference Item field, the field is
disabled. Serial Number The serial number of
the serialized item. You can manually enter the serial number. The following
are the two possible conditions: When the item number is specified
When the item number is not specified
Note In case the serial number entered is incorrect, LN displays an error message. Note You can specify only those serial numbers which are linked to an item. Revision Serial Status The serialized item that is returned to the warehouse using the Convert to Part Receipt option, can have the following
status:
Effectivity Unit A reference number, for example a sales order line or a project
deliverable line, that is used to model deviations for a unit effective item. Label This field is used to handle repair of items unknown in LN. The incoming
defective item is given a label, which is stored in this field. The label
identifies the item throughout the maintenance work cycle. Quantity The unit in which the quantity is expressed. Quantity The number of items to be received, delivered, or maintained. Installation Group The code that identifies the installation group, which can be the Installation group to which the item coming for
maintenance belongs, or the Installation group to which the item is going. Extra Intrastat Info Statistical import/export data that is not available as
standard information in LN, but which is required on the sales listing or the Intrastat
declaration by some of the EU member states. You can add up to 15 data fields to the Intrastat statistical data by defining them as extra Intrastat information set. You can assign the extra Intrastat information sets to warehouse order lines. Reference Item The reference item that is linked to the order line. When the following two conditions are met, the field is enabled:
Reference Item The description of the reference item. Reported Problem The problem that is reported by the customer. Description The description of the problem. Expected Solution The probable solution for the reported problem. Description The description of the solution. Expected Problem The problem that is expected. Description The description of the problem. Actual Problem Indicates the actual problem. When a call is transferred to a maintenance sales order, the value is imported from Call Management. Description The description of the problem. Actual Solution The solution for the problem. Problem Text If this check box is selected, a text that contains the problem that was
reported by the customer is available. When a call is transferred to a maintenance sales order, this text is retrieved from Call Management. Solution Text If this check box is selected, a text that contains the solution is provided. When a call is transferred to a maintenance sales order, this text is retrieved from Call Management. Department The code of the service department that is responsible for
carrying out the maintenance activities.
(1) For Part Maintenance line. (2) For Call Management. Reference Activity The reference activity that defines the maintenance work on the specified item and
that is used for the work order that is created for the actual execution of the
maintenance work. Work Order The number of the work order if the item line resulted in a work order. Allocation and Hard Pegging Type The allocation and hard pegging type that LN allocates
to the inventory for a specific demand. LN uses the
item specifications to match the demand and supply of inventory. Note Allocation and Hard Pegging is applicable only for the following line procedures:
Select the allocation and hard pegging type for the maintenance sales order lines. This field can have the following values:
Note The field is available only when you select the Allocation and Hard Pegging check box in the General Service Parameters (tsmdm0100m000) session. Business Partner The name of the business partner. Business Partner The description of the business partner. Business Object Type The type of business object. Example maintenance
sales order. Business Object The identifier of the business object. Example maintenance
sales order. Business Object Reference The reference to the business object. Example the line number
of the maintenance sales order. Reference A reference code to which the inventory is allocated. LN can use
the inventory only for an order with the same reference number. Note The field is enabled only when you set the Allocation and Hard Pegging Type field to one of the following:
Use unallocated Inventory If this check box is selected, Infor LN Enterprise Planning uses unallocated inventory to match and meet the inventory
demand and supply. If this check box is cleared, Infor LN Enterprise Planning does not use unallocated inventory to meet the inventory demand. Note LN matches the inventory demand and supply in the following order of priority:
Use Unallocated Inventory is not applicable for part maintenance and part receipt lines. Service Type You can define Warehouse Order Type for Issue and Warehouse Order Type for Receipt for a service type
in the Service Types (tsmdm0130m000) session. When a warehouse order is created for a
maintenance sales order, LN selects the warehouse order of type Warehouse Order Type for Issue or Warehouse Order Type for Receipt that is defined for
the service type. If no Warehouse Order Type for Issue or Warehouse Order Type for Receipt for the service type is defined, LN selects the default warehouse order type that is defined in the Default Order Types by Origin (whinh0120m000) session. Service Type The description or name of the code. service type. Method The pricing method that LN uses to invoice the maintenance work. Allowed values
The value in this field can be changed if the order line status is In Process; the corresponding coverage line does not have the status Costed or Posted to Finance, and if the status of the corresponding work order is not Planned. Note Pricing Method can be Repair Warranty, Quotation Fixed, and Quotation Fixed Plus only if the line procedure is Part Lines. Sales Price The agreed price for the maintenance work. For the sale of
replacements, this field indicates the sales price of the item. Note This field is only available if the pricing method is Single Fixed Price. Sales Price The currency in which the sales price is expressed. Unit The unit in which the sales price is expressed. Sales Type Indicates multiple accounts by one invoice-to business
partner. Service Contract The number of the service contract that covers the
maintenance/sales performed under this order line. Coverage Time The date and time that is used to calculate the coverage
amount. Reason The reason for canceling the item line. Time The date and time of the cancellation. Initiated If this check box is selected, it indicates that the sales order is initiated
for cancellation. Note You cannot cancel an item line on which work has already been done. In such cases, the cancellation procedure will select this check box, which will then indicate that further execution of work must stop. Text If this check box is selected, it indicates that text with further
cancellation details is available. Interrupted If this check box is selected, LN does not
allow any change in the maintenance sales order line and work oder. Important! This is a display field. LN selects the check box when you create a quotation. Interruption Reason The reasons for which the LN interrupts the maintenance sales order line. The interruption reason is
populated from the Work Order Parameters (tswcs0100m000) session when you
create a quotation. Note You can define the interruption reasons in the Work Order Parameters (tswcs0100m000) session. Call The corresponding call number if the maintenance sales order
originates from a call. Quotation The number of the quotation that is linked to the maintenance
sales order. Planned Time The planned receipt time of the item in the warehouse or
location specified. Warehouse Lot Sel. The specific conditions that can be established for lot items
on order lines. These conditions are:
Lot The lot to
be received. Location The location where the item is
anticipated/received. Quantity The quantity to be received. Time The time at which the item is actually received. This time
isautomatically filled in when the warehouse inbound procedure is completed or
when the item receipt is confirmed using the Confirm Item Receipt/Delivery in Location (tsmsc1100m200) session. Note
By Appointment If this check box is selected, shipment is done by appointment. The planned
shipment time then remains fixed and can no longer be modified. Accessories If this check box is selected, it indicates that the incoming part has
accessories. Accessories Text If this check box is selected, a text with further details on the accessories
that accompany the incoming part is available. Planned Time The planned delivery time of the item in the warehouse or
location specified. ATP Date The ATP date when the specific spare part is available in the
warehouse. Note ATP Date in Part Maintenance Line is populated only if the ATP check is successfully performed . The ATP date is updated automatically. When the ATP date is greater than the planned delivery date, ERP resets the schedule start time and the planned delivery date to the corresponding ATP date. The ATP date is not updated when the following occurs:
Warehouse Lot Sel. The specific conditions that can be established for lot items
on order lines. These conditions are:
Lot The lot to
be delivered. Location The location from which goods
are delivered after completion of maintenance work. Quantity The quantity to be delivered. Time The time at which the item is actually delivered. This time is
filled in automatically when the warehouse outbound procedure is completed,or
the item delivery is confirmed using the Confirm Item Receipt/Delivery in Location (tsmsc1100m200) session. Note
Maintenance Sales Order Repair Warranty If this check box is selected by default, it indicates that
Repair warranty coverage is applicable for the Part Maintenance
line. Residual Value The value at which the service company prices the item in the
inventory. Calculate Residual Value To default the new residual value, LN adds the average
repair cost to the existing residual value. Note Residual value = Item Residual Value (before repair) + Average Repair Costs Generate Freight Order If this check box is selected, LN generates a freight order from maintenance
sales order. Freight Order Present The checkbox is used to indicate the presence or absence of a
freight order for the work order line. Note By default, the checkbox is selected. Route The route that is entered on the originating order. The default
value is taken from the freight order header. Route The description or name of the code. route. Carrier The carrier that receives the goods on the current freight
order line. The value in this field is taken from the freight order header. If the load building engine finds other carriers that offer lower prices and/or provide a better planning scope, the carrier that you enter in this field is overruled. If you do not enter a carrier in this field, the load building engine selects a carrier. If the carrier entered in this field is not to be overruled by the load building engine, select the Carrier Binding check box. Carrier The description or name of the code. carrier. Carrier Binding If this check box is selected,, the load building engine does not overwrite
the carrier that you select in this field. However, as a rule, the load
building engine does overwrite the carrier that you select in this field if the
engine finds another carrier that offers lower prices and/or a more favorable
planning scope. To specify a carrier for a specific order line and you do not
want the load building engine to change the carrier, you can select the Carrier Binding check box. If the freight order line
is clustered, the carrier in the carrier field is not overwritten during the clustering
process, but you can, if required, manually change the carrier after the
clustering process is carried out. If the Load Planning check box is cleared for the freight
order line in the Freight Order Lines (fmfoc2101m000) session, a freight
order line is available for clustering. If no carrier is selected in the Planned Carrier field, this field is unavailable. Freight Service Level The freight service level allows you to indicate the
preferred transportation time for the item listed on the order line. The value
is defaulted from the originating order, if defined in the order. For direct
deliveries, the value is taken from the sales order. Freight Service Level The description or name of the code. freight service level. Invoice for Freight Select the option to indicate how the freight costs are
invoiced to the business partner. The possible values are as follows:
Freight Costs Based On LN adds the freight costs to the invoice to business partner in the
following ways: Possible values:
Freight Amount The freight amount that is defaulted from Pricing. Freight Amount Binding If this check box is selected, the freight costs cannot be changed. You can
calculate the Invoice Amount and select the check box to ensure that the amount
is not recalculated or manually changed. The check box is unavailable and
selected if the freight costs that are calculated for the originating sales
order line are made binding. To make this line binding, select the Freight Amount Binding check box in the Sales Order Lines (tdsls4101m000) session. If the invoicing method is Freight Costs or Freight Costs (Update Allowed), this check box is unavailable. Planned Loading Time The planned date and time on which loading is to take place at
the ship-from location. Planned load time=(Planned Receipt Time)-(Time to travel from BP to Warehouse) Actual Loading Time The date and time on which loading has actually been carried
out. To update the actual loading time, confirm Receipt in Freight Management. Actual Carrier The actual carrier that receives the goods. Load The freight load that is carried out by the carrier. Shipment The freight shipment that is transported in the load. Weight The weight of the goods that are listed on the Installation
group line before transportation takes place. Weight Unit The unit in which the weight is expressed. The default
measuring units used in Freight Management are defined in the Freight Master Data Parameters (fmfmd0100m000) session. Reference A free text field, in which you can enter a descriptive text or
code. Default texts are taken from the corresponding freight order line.
Entries in this field are not unique. Generate Freight Order If this check box is selected, LN generates a freight order from maintenance
sales order. Freight Order Present This checkbox is used to indicate the presence or absence of a
freight order for the work order line. Note By default, the checkbox is selected. Route The route that is entered on the originating order. The default
value is taken from the freight order header. Carrier The carrier that is to transport the goods on the current
freight order line. The value in this field is taken from the freight order
header. If the load building engine finds other carriers that offer lower prices and/or provide a better planning scope, the carrier that you enter in this field is overruled. If you do not enter a carrier in this field, the load building engine selects a carrier. If the carrier entered in this field is not to be overruled by the load building engine, select the carrier binding check box. Carrier Binding You can use this option to prevent the load building engine
from overwriting the carrier that is selected for a given freight order
line. Note The default value is set to No. The field is available only if you define the carrier in the Carrier field. Freight Service Level The freight service level allows you to indicate the preferred
transportation time for the item listed on the order line. Invoice for Freight Select the value to indicate how you can invoice the freight
costs to the business partner. This field can have the following values: (Finance)
Freight Costs Based On Select the method to invoice the freight rates to the business
partner. This field can have the following values: (Finance)
Freight Amount The calculated transportation costs for the goods that are
listed on the current order or order line. Freight Amount Binding If this check box is selected, the freight costs cannot be changed. You can
calculate the invoice amount and select this check box to ensure that the
amount is not recalculated or manually changed. If the freight costs that are
calculated for the originating sales order line are made binding, this check
box is unavailable and selected. To make this line binding, select the Freight Amount Binding check box in the Sales Order Lines (tdsls4101m000). If the invoicing method is Freight Costs or Freight Costs (Update Allowed), this check box is unavailable. Actual Carrier The actual carrier that delivers the goods. Planned Unloading Time The planned date and time on which unloading is to take place
at the ship-to location. The default value is the planned delivery
time. Actual Unloading Time The date and time at which unloading has actually been carried
out. The default value is the planned delivery time. To update the actual
unloading time, confirm the delivery in freight management. Load The freight load that is carried out by the carrier. Shipment The freight shipment that is transported in the
load. Weight The weight of the goods that are listed on the Installation
group line before transportation takes place. Weight The unit in which the weight is expressed. The default
measuring units used in Freight are defined in the Freight Master Data Parameters (fmfmd0100m000) session. Reference A free text field, in which you can enter a descriptive text or
code. Default texts are taken from the corresponding freight order line.
Entries in this field are not unique. Search Item The code of the covered item. Use this field to check if you can provide coverage (either from a Warranty or from a Contract) to the item that is delivered or loaned to the customer Note The Contract/Warranty is picked up based on the Covered Item/Serial. Search Item Serial Number The serial number of the covered item. Converted From Indicates that the line is Converted From other line procedures. Note The default value is Not Applicable. The following are the other possible values:
Receipt Reason Displays the reason for which the line is converted to Part
Receipt. Receipt Reason The description or name of the code. receipt reason. Price Origin The origin of the sales price. Allowed values Service Contract for Pricing The contract linked to the maintenance sales part line for
which contract price is defined Parent Item The item code of the parent service item required for
the service order. Serial Number The serial number of the parent serialized item. Position The position number of the child item in the service
order. Contract Ignored If this check box is selected/cleared, the following are the
possible scenarios:
Note This is a display field. This field is visible only if the Use Prices in Service Contracts check box is selected in the Contract Management Parameters (tsctm0100m000) session. Warranty Type The type of warranty applicable to the coverage lines linked to
the maintenance sales order line. Allowed values Warranty The code of the warranty applicable to the coverage lines
linked to the maintenance sales order line. Note This field is mandatory if the Warranty Type is set to a value other than No Warranty. The value in this field cannot be modified if the Line Status is set to Costed, Closed or Canceled and/or the coverage line Status is set to Costed.
Serial Number Click the button to generate a serial number. Convert to FixedPlus Quotation Sets the Proposal Method of the quotation to Fixed Plus. Create Quotation Creates the quotation and populates the maintenance sales order
quotation number in the Contract Quotation field. Accept Quotation Use Accept Quotation to register a customer's approval
of a maintenance sales order quotation. LN changes
the status of the quotation to Accepted. When you accept a quotation, LN makes the
following modifications:
Reject Quotation Use Reject Quotation to register a customer's rejection
of a maintenance sales order quotation. LN rejects
the quotation and changes the status of the quotation to Canceled. When you reject a quotation, LN makes the
following modifications:
Coverage Lines Starts the Coverage Lines (tsmsc1120m000) session. Print Draft Invoice Use this option to print the draft invoice. This option is enabled when:
Note
... (Lot and Serial Set - Receipt) Starts the Lot and Serial Set (tcibd4111m000) session wherein you can enter lot details when the Lots in Inventory checkbox is cleared, and the Register Lot Issue in Service & Maintenance field
is set to Yes, in the Item - Warehousing (whwmd4100s000) session. You can only view the lot details when the Register Lot Issue in Service & Maintenance field
is set to No. The button is enabled only when the item is lot controlled. Note You can enter the lot details till the status of the order is less than Costed. ...(Lot and Serial Set - Delivery) Starts the Lot and Serial Set (tcibd4111m000) session wherein you can enter lot details when the Lots in Inventory checkbox is cleared, and the Register Lot Issue in Service & Maintenance field
is set to Yes, in the Item - Warehousing (whwmd4100s000). You can only view the lot details when the Register Lot Issue in Service & Maintenance field
is set to No. The button is enabled only when the item is lot controlled. Note You can enter the lot details till the status of the order is less than Costed. Cost Enables you to cost the maintenance sales order line using the Close Maintenance Sales Orders (tsmsc1200m000) session. Cancel... Enables you to cancel the maintenance sales order line using
the Cancel Maintenance Sales Order - Item Line (tsmsc1210m000) session. Item Receipt Click to calculate the actual receipt time for the work order. View Work Order/Activity Click to view work order details in the Work Orders (tswcs2100m000) session. Serialized Item Dashboard Starts the Serialized Item 360 (tscfg2100m100) session. Freight Amount Use this command to calculate the freight amount for planned
receipts. Freight Amount Use this command to calculate the freight amount for planned
deliveries. Calculate Calculates the planned receipt time. Calculate Calculates the planned load time Calculate Calculates the planned unload time Calculate Calculates the planned delivery time Freight Plan Retrieves the actual freight information from the carrier,
shipment, load, weight and weight unit. Freight Plan Retrieves the actual freight information from the carrier,
shipment, load, weight and weight unit. Perform ATP check Performs the ATP check for the selected line and updates the
ATP date. In case the item, quantity, warehouse or delivery date are changed then the ATP check is performed again and the ATP date is updated. Alternative Items Starts the Alternative Items (tcibd0505m000) session.
You can select the option based on the Work Order Status field and the Delivery Type.
Alternative Items-Item Breakdown Starts the Alternative Items-Item Breakdown (tscfg1120m000) session.
You can select the option based on the Work Order Status field and the Delivery Type.
Related Orders To Starts the Graphical Browser Framework that displays the orders
which originate from the current order. Related Orders From Starts the Graphical Browser Framework that displays the orders
from which the current order originates from. Link / Unlink Contract Allows the user to link or unlink the service contract with the
pricing terms.
Recalculate Price/Discounts Entire Line Starts the Recalculate Sales Prices and Discounts (tsmsc2240m000) session.
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