Maintenance Sales Orders - Lines (tsmsc1100m100)

Use this session to create and modify maintenance sales orders.

Use the following options to view the related orders within the service package and the related orders originating from the packages such as Purchase, Manufacturing and Warehouse:

  • Related To:
    Starts the Graphical Browser Framework that displays the orders which originate from the current order.
  • Related From:
    Starts the Graphical Browser Framework that displays the orders that originate from the specific order.

Graphical Browser Framework allows you to view Multi level relations of the orders. You can view the details using the following options:

  • View Details:
    Use this option to view the details of the related order.
  • Reverse Tree:
    Use this option to start the Graphical Browser Framework in reverse mode starting from the order you select. For example, if you open Graphical Browser Framework in Related To mode, you can use the reverse option to view the orders in the Related From mode.
Note

Use the Recalculate Price/Discounts Entire Order option to retrieve the default sales price for the maintenance sale order from the service contract. This option is disabled if the sales price of the part line and the related coverage lines cannot be modified.

The satellite sessions are displayed only if user profile is defined for the current user in the Service User Profiles (tsmdm1150m000) session.

You can carry out a number of tasks in this session.

  • View, create and maintain the part lines for the maintenance sales order.
  • View, create and maintain cost lines.
  • View, create and maintain blocking reasons.
Actions on the appropriate menu

On the appropriate menu, choose:

  • Insert, to add a new maintenance sales order.
  • Part Maintenance Lines, to show only the lines that relate to item deliveries.
  • Part Receipt Lines, to show only the lines that relate to item receipts.
  • Print Draft Invoice, to print the draft invoice.
  • Cost, to set the maintenance sales order status to Costed.
  • Cancel..., to start the Cancel Maintenance Sales Order - Item Line (tsmsc1210m000) session.
  • Close..., to start the Close Maintenance Sales Orders (tsmsc1200m000) session.
Maintenance Sales Order Lines

The following satellite sessions are displayed based on the specific check boxes selected in the Service User Profiles (tsmdm1150m000) session.:

Note

You must select at least one of the check boxes listed above.

Related topics

 

Maintenance Sales Order
The number used to identify the maintenance sales order.

If you create a sales order in the details session, LN generates a number based on the series selected.

Related topics

Description
The description of the maintenance sales order.
Order Status
Sales order status
Order Date
The date and time that the sales order was entered in LN.
Sold-to BP
Usually a customer's purchase department, the business partner who orders goods or services from your organization, that owns the configurations you maintain, or for whom you perform a project.

The agreement with the sold-to business partner can include the following:

  • Default price and discount agreements
  • Sales order defaults
  • Delivery terms
  • The related ship-to and invoice-to business partner
Customer Order Reference
The order number used by the customer.
Service Office
A department that consists of one or more persons and/or machines with identical capabilities, that can be considered as one unit for the purposes of service and maintenance planning.
Sales Representative
An employee of your company who maintains contact with the sold-to business partner. The employee number of the sales representative is also used as a sorting criterion in the sales statistics.

Default value

The employee associated with the logon code of the user who enters the order.

Sales Representative
The full name of the service engineer.
Search Key
An alternative form of a description used for convenience during searching. A search key is usually an abbreviation, an acronym, or a mnemonic alternative to a full description.
Service Type
The service type from which the maintenance sales order originates. This value is defaulted from the Maintenance Sales Control Parameters (tsmsc0100m000) session.
Note

You can define Issue and Receipt warehouse order type for a service type in Service Types (tsmdm0130m000) session. When a warehouse order is created for a maintenance sales order - lines, LN selects Warehouse Order Type for Issue or Warehouse Order Type for Receipt defined for the service type.

Incase Issue and Receipt warehouse order type for the service type is not defined, LN selects the default Warehousing Order Type defined in Default Order Types by Origin (whinh0120m000) session.

Start Time
The scheduled start date and time of the order.
Finish Time
The scheduled finish date and time of the order.
Sales Price List
The code of the price list that is linked to the business partner, and is used to determine the item's price.

Default value

The price list selected for the business partner in the Sold-to Business Partners (tccom4510m000) session.

Sales Price List
The sales price list description.
Ship-to BP
The business partner to which you ship the ordered goods. This usually represents a customer's distribution center or warehouse. The definition includes the default warehouse from which you send the goods, the carrier who carries out the transport, and the related sold-to business partner.
Invoice-to BP
The business partner to which you send invoices. This usually represents a customer's accounts payable department. The definition includes the default currency and exchange rate, invoicing method and frequency, information about the customer's credit limit, the terms and method of payment, and the related pay-by business partner.
Financials
Payment Terms
Agreements about the way in which invoices are paid.

The payment terms include:

  • The period within which invoices must be paid.
  • The discount granted if an invoice is paid within a given period

The payment terms allow you to calculate:

  • The date on which the payment is due
  • The date on which the discount periods expire
  • The discount amount
Late Payment Surch.
The percentage that is charged over the goods amount or over rendered services that the recipient of the invoice must pay if the invoice is not paid within a specified period.
Order Currency
The currency in which the sales order is transacted.
Exchange Rate Type
A way to group currency exchange rates. You can assign different currency exchange rates to different invoice-to business partners and/or to different types of transactions (purchase, sales, and so on).
Rate Determiner
The method to decide which date is used to determine the exchange rates.

During the composing process, all amounts in foreign currencies are converted to the home currency, based on the determined exchange rate.

Pay-by BP
The business partner from which you receive payments. This usually represents a customer's accounts payable department. The definition includes the default currency and exchange rate, the customer's bank relation, the type of reminders you send to the business partner, and the frequency of sending reminders.
Project
The project to which the cost is pegged.
Note

The Project Cost Account to which cost is pegged is a combination of Project, Element and Activity.

For more information, refer to

Description
The description or name of the code.
Element
The element that is linked to the project.
Note

The Project Cost Account to which cost is pegged is a combination of Project, Element and Activity.

Description
The description or name of the code.
Activity
The activity that is linked to the project.
Note

The Project Cost Account to which cost is pegged is a combination of Project, Element and Activity.

Description
The description or name of the code.

 

Release
Click to release the maintenance sale order line. The line status is set to Released.
Insert
Creates a new maintenance sales order.
Coverage Lines
Starts the Coverage Lines (tsmsc1120m000) session.
Print Draft Invoice
Use this option to print the draft invoice.

This option is enabled when :

  • The status of the maintenance sales order is In Process or Completed.

Note:

  • If the Total Invoice check box is selected, all the coverage lines will be invoiced together in the draft invoice.
  • If the Total Invoice check box is cleared, the coverage lines will be invoiced individually. Only the coverage lines with status Free are considered for printing.
Cost
Sets the maintenance sales order line status to Costed.
Close...
Starts the Close Maintenance Sales Orders (tsmsc1200m000) session.
Cancel...
Starts the Cancel Maintenance Sales Order - Item Line (tsmsc1210m000) session.
Propagate Tax Settings
Creates or restores uniform tax settings. Click this to start the Propagate Tax Settings (tsmsc2270m000) session.
Print Maintenance Sales Orders
Prints the maintenance sales orders.
Print Maintenance Sales Order Online Margin
Prints the maintenance sales order online margin.
Related Orders To
Starts the Graphical Browser Framework that displays the orders which originate from the current order.
Related Orders From
Starts the Graphical Browser Framework that displays the orders from which the current order originates from.
To Supplier Claim
Transfer all the coverage lines to the Supplier Claim Requests (tscmm1114m000) session. The form command is enabled only if one of the lines is Costed or Posted to Finance. During the process a message will be given for all the lines that cannot be transferred.
Supplier Claim Requests
Starts the Supplier Claim Requests (tscmm1114m000) sessions. The form command is enabled only if at least one Supplier Claim Request exists for the Maintenance Sales Order.