Blocking Reasons (tsmdm1101m000)

Use this session to manage blocking reasons.

To release blocking reasons and thus unblock calls or orders, use the Release command on the appropriate menu.

You select blocking reasons in the following parameters sessions:

  • Call Parameters (tsclm0100m000)
  • Maintenance Sales Control Parameters (tsmsc0100m000)
  • Service Order Parameters (tssoc0100m000)
Note

If you have selected any blocking reasons, LN performs blocking checks on a call or order each time you attempt to change its status.

 

Maintenance Sales Order
The code of the call or order that is, or has been blocked.
Line Number
The line number in the call or order that has been blocked.
Blocking Status
The status of the blocked call or order.
Blocking Reason
The reason why the call or order was blocked.
Note

You select call blocking reasons, service order blocking reasons, and maintenance sales order blocking reasons in the Service Order Parameters (tssoc0100m000), Service Order Parameters (tssoc0100m000) and Maintenance Sales Control Parameters (tsmsc0100m000) sessions respectively.

Invoice-to BP
The business partner who would be invoiced for the cost of the call or order.
Blocking Time
The time when the call or order was blocked.
Time of Release
The time when the call or order was unblocked.
Note

Only for calls or orders whose Blocking Status is History.

Credit Analyst
The person within your organization who is responsible for the credit review of the invoice-to business partner.
User Who Blocked
The user ID of the user who blocked the call or order.
User Who Released
The user ID of the user who released the call or order.