Update Engineer and Location Address (tscfg2700m000)

Use this session to replace or update an engineer with a new engineer. This session also can be used to replace or update a location address.

 

Replace
You can select what you want to replace. The allowed values are:

Allowed values

  • Responsible Engineer
  • Preffered Engineer 1
  • Preffered Engineer 2
  • Preferred Engineer – Serialized Item
  • Installation Group Location Address
  • Serialized Item Location Address
  • Service Order Engineer
  • Service Order Location Address
Interactive
If this check box is selected, the Search Results - Update Engineer and Location Address (tscfg2120m000) session is displayed.
Free
If this check box is selected, the service order or service orders with the status Free are updated.
Note

You must select atleast one of the statuses to proceed with the updating process.

Planned
If this check box is selected, the service order or service orders with the status Planned are updated.
Note

You must select atleast one of the statuses to proceed with the updating process.

Released
If this check box is selected, the service order or service orders with the status Released are updated.
Note

You must select atleast one of the statuses to proceed with the updating process.

Old Engineer
Select the Engineer from the Employees - Service (tsmdm1140m000) session, who must be replaced or updated.
Note

This field is enabled only if you select either of the following in the Replace field:

  • Responsible Engineer
  • Preferred Engineer 1
  • Preferred Engineer 2
  • Preferred Engineer – Serialized Item
  • Service Order Engineer
Old Engineer
The name of the Old Engineer.
New Engineer
Select the Engineer from the Employees - Service (tsmdm1140m000) session, who will replace the old engineer.
Note

This field is enabled only if you select either of the following in the Replace field:

  • Responsible Engineer
  • Preferred Engineer 1
  • Preferred Engineer 2
  • Preferred Engineer – Serialized Item
  • Service Order Engineer
New Engineer
The name of the new engineer.
Old Location Address
Select the Address from the Addresses (tccom4530m000) session that must be replaced or updated.
Note

This field is enabled only if you select either of the following in the Replace field:

  • Installation Group Location Address
  • Serialized Item Location Address
  • Service Order Location Address
Old Location Address
The description of the old address.
New Location Address
Select the Address from the Addresses (tccom4530m000) session that must be replaced or updated.
Note

This field is enabled only if you select either of the following in the Replace field:

  • Installation Group Location Address
  • Serialized Item Location Address
  • Service Order Location Address
New Location Address
The description of the new location address.
Process Report
Process report
Error Report
Error report
Planned Start Time
The range of the Planned Start Date and Time.
Planned Finish Time
The range of the Planned Finish Date and Time.

 

Update
Click Update to continue with the updating of either the address or the Service engineer as the case may be.