Credit control

Credit control determines:

  • How reminders are sent to business partners who do not pay on time.
  • Whether or not orders can be entered and goods can be delivered for a business partner.

Credit control is partly defined in Common. In the Credit Ratings (tcmcs0164s000) session, you can define various credit ratings which define, for example:

  • The action to be taken when a sales order is processed.
  • At which times you must repeat the credit check.

You must enter the date and time when you carried out a credit review for a business partner in the Invoice-to Business Partners (tccom4112s000) session. As a result of an overdue credit review, LN can place a business partner's orders on hold. This depends on the selections of the relevant parameters in the Sales Order Parameters (tdsls0100s400) session.

You can link a credit rating to an invoice-to business partner in the Invoice-to Business Partners (tccom4112s000) session.

Other credit control parameters that you can set for a business partner in the Invoice-to Business Partners (tccom4112s000) session are:

The Accounts Receivable module controls the reminders that are sent to business partners with overdue invoices or payment schedule lines.

In this module, you can create and process reminders for overdue sales invoices and payment schedule lines. The reminders take place on the basis of the due date of the invoice or the payment schedule line. When the invoice has passed its due date plus a certain margin of days, LN generates a reminder advice for the invoice.

On the Credit Control tab of the ACR Parameters (tfacr0100s000) session, you can define:

  • The margin of days after which a reminder letter must be sent
  • Which reminder letter must be sent

You can define the layout and contents of the reminder letters starting from the Reminder Letters (tfacr3508m000) session. The different reminder letters are indicated by a letter number. This number indicates the degree of the reminder. In other words, the reminder with letter number 1 is the most mild, the reminder with the highest letter number is the most threatening. The letter number also tells you how many reminders have been sent to a business partner and which reminder is sent next. You can define the text on the letters.

You can define reminder methods in the Reminder Methods (tfacr3520m000) session. The reminder method determines the period of time between the sending of two reminders and defines if interest is calculated on overdue invoices. To each pay-by business partner a reminder method is linked in the Pay-by Business Partners (tccom4114s000) session.

A reminder diary is available in which you can view the reminders that were generated for invoices that have now passed their action date (the due date + reminder margin).

Use the Select Invoices for Reminding (tfacr3210m000) session to generate reminder advices for overdue invoices. LN generates the advices based on their due date. The reminder frequency defined in the reminder method is also taken into account.

After the reminder advice is generated, you can print the reminder selection to check which invoices were selected for reminding. If necessary, you can first maintain the reminder advice manually in the Reminder Advice (tfacr3110s000) session. Finally, print the reminder letters using the Print Reminder Letters (tfacr3420m000) session.