To generate freight orders for direct delivery service orders

On a service order, you can indicate whether you want the sold goods to be directly delivered. By means of a purchase order that is linked to a service order, the buy-from business partner delivers the goods directly to the sold-to business partner. A direct delivery by-passes your warehouse.

You can use Freight to manage and plan your direct deliveries.

Direct delivery orders

If you want to generate freight orders for direct deliveries, the following applies:

  • The freight order must be generated from the purchase order, but the service order fields are leading. As a result, on the Freight tab of the Service Order Estimated Material Costs (tssoc2120m000) session, freight information must be entered on the service order. The purchase order data is disabled.
  • You must use shipping office matrices to determine the shipping office responsible for handling the freight orders. For more information, refer to Shipping office matrices.
  • The Invoice for Freight field in the Service Order Estimated Material Costs (tssoc2120m000) session determines the value of the Invoice External BP check box in the Purchase Orders (tdpur4100m000) session.

    If this field is set to:

    • Not Applicable, the Invoice External BP is selected.
    • By Service or By Freight Management, the Invoice External BP is cleared.
  • To calculate the freight invoice amount for the direct delivery, you can click Freight Amount in the Service Order Estimated Material Costs (tssoc2120m000) session. The purchase office that is linked to the buy-from business is used for this calculation. LN displays the calculated freight invoice amount in the Freight Amount field of the Service Order Estimated Material Costs (tssoc2120m000) session.
Note

After the Planned Delivery Time is entered on the estimated material cost line, LN determines whether the transportation lead time is sufficient to deliver the goods in time. To calculate the transportation time, LN uses the ship-from business partner's ship-from address and the ship-to business partner's ship-to address. If the goods cannot be delivered in time, a signal is sent back to the estimated material cost line after which you can change the Planned Receipt Time, or select another carrier.

If a freight order is linked to a direct delivery order, the date fields have different names in the various modules. See the table below for an explanation.

-ServicePurchaseFreightASN
Moment of shipment of the goods from the supplier.planned delivery timeload dateload dateshipping date
Moment of receipt of the goods by the sold-to business partner.planned receipt timeplanned receipt dateunload dateplanned delivery date

 

Freight orders
  • After a direct delivery purchase order is generated for the service order, a freight order can be generated for the direct delivery order in the Generate Freight Orders (tdpur4220m000) session. For details on creating a direct delivery service order, refer to Direct delivery service orders.
  • The purchase order number as well as the service order number are displayed on the freight order.
  • When the freight order is generated, it is linked to the service order line in the Related Orders (tsmdm4500m000) session and to the purchase order line in the Purchase Order Line - Linked Information (tdpur4502s000) session.
  • When the purchase order is received in the Purchase Receipts (tdpur4106m000) session, freight related fields must be entered in this session. For instance, you must enter a carrier that is used for freight cost calculation, if no carrier is known yet. After final receipt, you must communicate the direct delivery information to the service order by means of the Update Sales / Service Order with Delivery Information (tdpur4222m000) session.
Procedure
The following picture illustrates the procedure for direct delivery service orders with linked freight orders.
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Note

If the direct delivery purchase order is:

  • Updated by Service, the linked freight order is deleted. You must generate a new freight order, if required.
  • Deleted in Purchase Control, the linked freight order is also deleted.
  • Canceled by Service, the linked freight order is deleted.