Rush orders

Every company deals with rush requests from customers. These requests usually require special terms of payment and delivery. To determine whether a rush request is reasonable or not, and to be able to inform the business partner about the delivery date of an order, standard rush order conditions must be specified for a company.

The following rush situations are available:

  • The customer asks for a rush delivery during order entry
  • The customer asks you to rush an already issued order

Rush orders - master data

Before you specify a rush order, complete the following steps:

  1. Define rush delivery terms and rush payment terms in the Rush Terms of Delivery and Rush Terms of Payment fields of the Sales Order Parameters (tdsls0100s400) session. These parameters only serve as default terms and can be overwritten on the rush order header or rush order line.
  2. Enter an availability type in the Availability Type field of the Sales Order Parameters (tdsls0100s400) session, as the availability type also affects the lead time.
  3. If the Prompt for Change Codes check box is selected in the Sales Order Parameters (tdsls0100s400) session, define a change type for rush orders in the Change Types (tdsls0198m000) session, and a change reason for rush orders in the Change Reasons (tdsls0197m000) session to clarify why the sales order changed.

Rush orders - creation

To create a rush order, or to convert an existing normal order into a rush order, click:

  • Rush Order in the Sales Orders (tdsls4100m000), or Sales Order - Lines (tdsls4100m900) session. As a result, LN selects the Rush Order check box in these sessions. When an order is rushed, all linked sales order (delivery) lines are rushed as well.
  • Rush Order Line in the Sales Order Lines (tdsls4101m000) session. As a result, LN selects the Rush Order Line check box in this session.
  • Rush Delivery Line in the Delivery Lines (tdsls4101m100) session. As a result, LN selects the Rush Delivery Line check box in this session.
  • Rush Component in the Sales Order Line Components (tdsls4163m000) session. As a result, LN selects the Rush Component check box in this session.

If a sales order is defined as a rush order, the Order Priority is one (1).

Note
  • If you want to automate the processing of a rush order, you must define automatic activities for the order type. For more information, refer to Flexible sales order processing.
  • You can convert an existing sales order into a rush order as long as you are allowed to change the linked warehousing order.
  • The setting of the Rush Order check box on the sales order header is defaulted to the relevant check box of the linked sales order lines and/or delivery lines. However, you can change the setting of this check box on the sales order (delivery) line. As a result, you can define a separate order line, or delivery line as a rush line.

When you created a rush order, or a rush order line:

  • LN prompts you to enter the change reason code and the change type, if you rush an already existing order, or order line.
  • And the sales order, or sales order (delivery) line is released to Warehousing, or Invoicing the payment and delivery terms are defaulted from the header or the line. As a result, if you changed the defaulted Rush Terms of Delivery and Rush Terms of Payment from the Sales Order Parameters (tdsls0100s400) session on the header or the lines, these changed terms are communicated to Warehousing, or Invoicing.

Rush orders - restrictions

You cannot rush:

  • Return orders, collect orders, retrobilled orders, and consignment invoicing orders.
  • Sales order lines that are not released to Warehousing.
  • Backorder lines.

Rush orders and Warehousing

  • After the rush order is released to Warehousing, LN selects the Rush Order check box in the Outbound Order Lines (whinh2120m000) session. The outbound order lines with the Rush Order check box selected have the highest priority when generating and processing the outbound advice.
  • If the Rush Orders only check box is selected in the Generate Outbound Advice (whinh4201m000) session, LN generates a purchase order advice for these lines first. To speed up the outbound process for rush orders, you can then click Direct Outbound in the Process Outbound Advice (whinh4200m000) session. As a result, all outbound process steps that usually take place before confirmation of the shipment, are skipped. In other words, LN creates a shipment line after processing the outbound advice.

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