Correct the invoices

If changes to the invoice amounts are required, you can undo the composition of a Composed invoice in Invoicing. In the related Operations Management package, you can change the invoice-related data of the order lines, such as the price and the discount percentage or amount. If you save the data, LN automatically transfers the new data to Invoicing. You can then reprocess the invoicing data.

Note

You cannot make corrections to invoices for which you use direct processing, for example, debit notes and credit notes. For details, refer to Direct processing of invoices.

To correct the invoices:
Step 1. Undo the composition of invoices

In the Compose/Print/Post Invoices (cisli2200m000), select the billing request or the billing request set.

Select one of these check boxes:

  • Undo Compose

    If you click Continue, LN performs these actions:

    • Removes the invoices from Invoicing.
    • Sets the invoicing data lines status to On Hold.
    • Sets the billing request status to On Hold.
    For example, you can use this function if you want to change the selection ranges of the billing request, and/or the billing request addition, and then reprocess the billing request.
  • Undo Compose and Delete

    If you click Continue, LN performs these actions:

    • Removes the generated invoices from Invoicing.
    • Removes Project invoicing data and Service contract invoicing data from Invoicing.
    • Sets the invoicing data lines status of other kinds of orders to On Hold.
    • Sets the billing request status to On Hold.
Step 2. Correct the selection of invoices

To change the selection ranges of the billing request, and/or the billing request addition:

  1. In Billing Requests (cisli2100m000) session, open the billing request and make the necessary changes.
  2. Confirm the invoicing data of which the status was set to On Hold, for example, using the Global Confirmation of Order data (cisli2219m000) session.
  3. In the Compose/Print/Post Invoices (cisli2200m000) session, reprocess the billing request.
Step 3. Correct the invoicing data

To change the invoicing data:

  • Change the invoicing data in the corresponding Operations Management package.
  • For kinds of orders other than Project or Service contract, the invoicing data still exists in Invoicing. You do not need to release the order lines to Invoicing again. If you save the new data in the appropriate sessions in Sales, Project or Service, LN automatically updates the invoicing data in Invoicing and sets the status to Confirmed.
  • If you performed undo compose and delete for a Project invoice or a Service contract invoice, the invoicing data no longer exists in Invoicing. Change the data in the appropriate sessions of Project or Service and then release the data again to Invoicing.

  • In Invoicing, you can change some data in these Invoicing Data - Lines sessions:

  • Confirm the invoicing data of which the status was set to On Hold, for example, using the Global Confirmation of Order data (cisli2219m000) session.
  • In the Compose/Print/Post Invoices (cisli2200m000) session, reprocess the billing request.

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