| | Order status and cost linesWhether you can add, maintain, or delete cost lines for a service order, depends on the service
order status, and the service-order activity status. Estimated costs If the service order status is: - Free, you can create, modify,
and delete estimated cost lines.
- Planned, you can create
estimated cost lines, but you can only modify or delete cost lines that are
estimated for a service order activity of status Free.
- Released, you can only
create, modify, or delete estimated cost lines for the service order's
activities that have the status Free.
Estimated costs sessions: - Service Order Estimated Material Costs (tssoc2120m000)
- Service Order Estimated Labor Costs (tssoc2130m000)
- Service Order Estimated Other Costs (tssoc2140m000)
Actual costs If the service order status is: - Released, you can create,
modify, or delete actual cost lines for activities that have the status Released or Completed.
- Completed, you can
create, modify, or delete actual cost lines for service order activities that
have the status Completed.
Note You can only modify or delete actual cost lines that have the
status Free. Actual costs sessions: - Service Order Actual Material Costs (tssoc2121m000)
- Service Orders Actual Labor Costs (tssoc2131m000)
- Service Order Actual Other Costs (tssoc2141m000)
Maintaining service order activities for service
orders You can add service order activities to service orders that have
the status Free, Planned, or Released. You can delete a service order's activity when the service-order
activity status is Free. You can maintain a service order's activity when the
service-order activity status is Free, Planned, Released, or Completed. | |