Non-Conformance Material Report & Dispositions Process

Non-Conformance Material Report (NCMR) functionality allows you to report non-conforming material identified during inspection of items or material ( Quality or Warehouse Inspection) or during the movement of the materials and/or when the material is in stock. The material is inspected to verify that the items conform to the relevant specifications and/or drawings. During the material inspection process, if a non-conformance is detected, the material is immediately isolated.

This process is applicable to material that is purchased, issued for a production order, finished goods from a production order, issued a material for a sales order and so on.

The NCMR is generated for following order origins with or without quality inspections executed as part of quality management.

  • Purchase
  • Sales
  • Warehouse transfers
  • SFC Production
  • Project
  • EP Distribution
  • Storage Inspection

The NCMR can be generated from:

  • Warehouse Inspection
  • Quality Inspection
  • Storage Inspection
  • Manually
To create NCMR

Complete the following steps to create NCMR:

Step 1. Generate NCMR

Use the Non-Conforming Material Report (NCMR) (qmncm1100m000) session to maintain the details of NCMR. Based on the order origin Infor LN displays the order details.

If NCMR is created manually enter the order origin.

  • Enter the details relating to source order data (if required), lot identifiers, a description of the material non-conformance, some categorization of the non-conformance and information relating to the reporter.
  • Enter the details of Material Review Board and owner of the NCMR who is responsible for the NCMR.

The NCMR is created with status open irrespective of the order origin.

To retain the traceability, Infor LN allows you to define a parent child relationship between two NCMRs. If you use Split NCMR option, Infor LN refers to the existing NCMR as a parent and the subsequent NCMR as a child.

If NCMR is not generated manually, Infor LN defaults order details based on the order origin.

You can select and link multiple lots and/or serial numbers to an individual NCMR.

Step 2. Submit the NCMR

Use the Submit NCMR option in the Non-Conforming Material Report (NCMR) (qmncm1100m000) session to submit the NCMR for a completeness check, routing decision, and to identify the individual responsible for carrying out the non-conforming material disposition. You can change the default NCMR report owner and/or the default Material Review Board (MRB).

To change the data you can reset the NCMR status from Submitted to Open.

Step 3. Assign NCMR

Use the Assign NCMR option in the Non-Conforming Material Report (NCMR) (qmncm1100m000) session to assign the NCMR with status Submitted.

To incorporate the changes suggested by the owner of the material review board, you can change the status from Assigned to Submitted.

Step 4. Disposition of the NCMR

The responsible person/ owner investigates the material non-conformance and if required re-assigns the NCMR to another owner or MRB in the Details Tab of Non-Conforming Material Report (NCMR) (qmncm1100m000) session.

The NCMR can be set to the following pre defined dispositions:

  • Rework (to Existing Specification): This disposition is for non-conforming material that can be reworked without adverse effect on safety, performance, interchangeability, reliability, or quality. The reworked material is returned to the normal flow of material.
  • Rework (to New Specification): This disposition is for non-conforming material that can be reworked without adverse effect on safety, performance, interchangeability, reliability, or quality. Infor LN assigns a new part number.
  • Reclassify: This disposition involves the reclassification of non-conforming material and the assignment of a new part number.
  • Return to Vendor: This disposition is applicable when the material discrepancy is the responsibility of the supplier and other dispositions are not recommended.
  • Scrap: The non-conforming material cannot be used for its intended purposes and cannot be repaired. Proof of scrapping is required.
  • Use as is: Is for items, parts or products for which minor nonconformance is repeated, which can be ignored.
  • Repair: This disposition is to bring the nonconforming material to an acceptable condition but which may not totally conform to the applicable drawings or specifications.
  • No Fault Found: This disposition is used when the non-conformance is reported erroneously. Material of this disposition is returned to the normal flow.

You cannot change a NCMR with status Dispositioned to a previous status.

Step 5. Close NCMR

Select the Close NCMR option to close the NCMR and status automatically changes to Closed.