Failed installations

If an installation fails, the installer must check the logfiles and try to solve the problem. If the problem was found and solved, the installation can be restarted. The dialogs to select the Installable Units appear with the previously selected installable units, except for the ones already successfully installed. Here, the user can add or remove Installable Units to select.

After the user clicks Next in the Destination Directory dialog box, the installation program discovers that a failure has occurred during the previous installation (in the BaanERPClient.info file, check the InstallStatus).

If so, the Restart Installation dialog box will appear.

Explanation of the options:

  • Restart Current: To remove old installation settings and start the installation of the currently selected installable units all over again, select this option.

    Note that during a Restart Current, the following files In BaanERPServer.info will be reset.

    • InstallStatus
    • IUstatus
    • SelectedKeys
    • PaccCheckSum
    • PaccSel

    For example, if InstallStatus is set to 4000, the $BSE/temp directory will also be emptied; 4000 means finished.

  • Restart Previous: To remove old installation settings and start the installation of the previously selected installable units all over again.
  • Retry: To continue with the installation at the point where it stopped; this is faster, but less secure than the other options. This option always continues with the previous selection.
  • Abort: To cancel the installation.