BaanERPClient.log

The BaanERPClient.log file is usually the first file to check if an error occurs. The file contains information about what the Installation Wizard detects, and shows the more general error descriptions.

For example:

BaanERPClient.log

4/26/2006[13:30:34(UTC-02:00)]:I:bsp: INFO - Detected Platformtype: Windows_NT

4/26/2006[13:39:22(UTC-02:00)]:E:bsp: ERROR - ttbsi.000700: Error opening file C:\Staging Area\InstallableUnits\InstallableUnit_ERP_Installer\Setup_debug\..\..\..\InstallableUnits\OW ERP 6_1\\applfiles\bw_import!

This timestamp is related to the time on the Client machine. If the time on the Client differs from the time on the Server machines, you must take that time difference into account when you compare time stamps. Before you start the Installation Wizard, it is better to synchronize the time setting for both machines. See also the following section, "Server."