| Configuration ManagementThe scope of Configuration Control is to serve the customer,
production, or planning department with accurate information on the
configuration of assets, called the installed base. These assets can be serialized items owned by customers, or internally owned
equipment. The Configuration Control consists of a multi-level configuration
structure definition and handling. The functionality allows you to: - Describe how the configuration or asset is built up, such as assets
components, or levels, as defined in the physical breakdown structure.
- Define a warranty for an asset or component. Also define if
repair warranty is applicable.
- Define an item breakdown template.
- Generate service configurations from Sales or Project, production bill of
material in Manufacturing,
or added directly to the configuration structure as a physical breakdown of
serialized items. Customized items can also be copied using these
processes.
- Copy selected production bill of material as item breakdown
structure.
- Present a graphical overview of the configuration.
You can set up a physical breakdown to manage product
configurations (breakdown structures) during service and maintenance
activities. The physical breakdown is used to display the relation between
serialized items. You can delete the physical breakdown of the related
top-serialized items and all associated child serialized items
simultaneously. An item breakdown is a standard item's list of constituent
components. The item breakdown can be displayed as a multilevel structure or as a
single-level structure, and can be used as input for a physical
breakdown. Serialized items are customer-specific or owner-specific
configurations that consist of items such as photocopiers, computers, air
conditioners, forklifts, lathe machines, or aircraft. You can manually create a
serialized item, or modify existing items. Serialized items are the building
blocks of physical breakdown structures. These serialized items are uniquely
numbered and can be status controlled. Each serialized item is life cycle
controlled from various parts within Service. Based on this, a serialized item
can exist in various locations, such as in configuration, in depot repair, in
transit, or in a warehouse. A serialized item group is a group of serialized items
with similar features. Use the Serialized Item Groups session to define a serialized item
group.
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