Repair Warranty

In Infor LN FP2, Repair Warranty functionality is applied in following:

  • Company Level
    • Service order type to be defaulted if Repair Warranty is applicable.
    • Different Service types for Field Service and Depot Repair. A new field Service Type Repair warranty is introduced in Service Order Parameters (tssoc0100m000) and Maintenance Sales Order Parameters (tssoc0100m000) session.
    • If both are implemented previous repair info is carried from both sources.
    • Default duration for which the product can make repair warranty applicable.
    • Repair warranty duration defaulted from Product definition. A new field Repair Warranty Duration is introduced in Serialized Items (tscfg2100m000).
    • Repair warranty duration can also be applied on third party products.
  • Service orders
    • Applicability is dependent on the installed base definition and previous repair instance.
    • Introducing a new field Repair Warranty for coverage on Service Order Actual Material Costs (tssoc2121m000), Service Orders Actual Labor Costs (tssoc2131m000) and Service Order Actual Other Costs (tssoc2141m000) sessions.
  • Depot repair
    • Introducing Service type Repair Warranty on the MSO line (tsmsc1100m000) session to be defaulted from header normally or from Maintenance Sales Order Parameters (tssoc0100m000) session if warranty applicable
    • Repair warranty as a pricing method is defaulted upon usage of the specific Service type.

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