Service

New or changed functionality is described in these topics:

• Search path for labor rates (service contract)
• Group planning in service
• Allocate resource in group planning
• Territory planning
• Cost pegging in depot repair
• Multiple skills per activity
• Inspections and maintenance notifications
• Route planning
• Usage based preventive maintenance
• Search logic for service contract
• Claim handling
• Print on invoice
• Internal subcontracting on depot repair
• Internal commercial rates

Remaining differences are described by these areas:

• Preventive maintenance
• Service order control
• Master data management
• Configuration management
• Activity management
• Maintenance sales order control
• Work order control
• Call management
• Service quotations
• Claim management