Setting up users for SMTP server authentication

You can configure authentication so that users either authenticate as themselves or use a shared identity. Use this procedure to set up SMTP authentication for users.

Create the needed actors and actor identity records on the service that you created for SMTP server authentication.
- If you are not using a shared identity for authentication, then you must add identities for the service you created for all users. The identity credentials consist of a user name and password.
- If you are using a shared identity for authentication, then you must add only the shared identity record to the SMTP service. The identity credentials consist of a user name and password.
To enable user authentication using a shared identity, go to the Administration Console and select Configuration Parameters.
On the Configuration Parameter Categories form, filter on and select email.
On the Available Keys By Runtime Component tab, select the entry with the SMTPActorId key and click Create Parameter.
On the Create Parameter form, specify a length sufficient to accommodate the actor ID in the Length field and specify the actor ID for the shared identity in the Value field. Click Submit.