Notify tab

You can use the Notify tab to configure how users are notified of work items.

Creating a user notification

On the Notify tab, you can configure the email notification that will be sent to users when they are assigned a work item.

  1. On the User Action node, go to the Properties > Notify tab.

  2. Select Notify all users of work to send an email to all tasks and users assigned to this work item.

    If a proxy is set up for a user, both the proxy and the user assigned to the work item will receive the email notification. The email notifies users that work has appeared in their Inbasket.

  3. Click Create the notification message.

  4. Specify this information:

    To

    This field cannot be edited. The default value is All users that are assigned work.

    Cc/Bcc

    Specify the users that will be copied in the email. A user that is added in the Bcc field is not displayed as a recipient in the message.

    From

    The process checks if the From field is populated with either a hard-coded email address or a variable.

    If the field is left blank, the process checks a "system" configuration property called mailFrom.

    See "Configuring mail and timeout properties" in the Infor Process Automation Administration Guide.

    If the From field and the mailFrom property are both blank, the mail is sent from the "LPS" user.

    Subject

    Specify the subject of the notification email.

    Contents

    Specify the content of the notification email. To load the content from a text document, click Browse.

    HTML content

    Select this check box to use HTML content in the notification email.

    Allow action via email (requires HTML content)

    This option is only enabled if the HTML field is selected.

    Select this check box to allow tasks and users to take action for work items from the notification email. This option requires the HTML content check box to be selected.

  5. Click OK.