Creating a custom email template for password reset

You can create a custom template for the email that is sent to users when they reset their passwords.

You do this by creating the text of the email template and then attaching the template to a password reset policy.

  1. Create the email template.
    1. Using your method of choice (for example, the Configuration Console web app, Infor Rich Client or Web UI and so on), navigate to Security System Management > Security Policies > Security Email Template.
    2. Click Create.
    3. On the Security Email Template page, change the template name to be something meaningful at your site, for example, Candidate Space Email Template and add a Description.
    4. Specify From, Subject and Body for the email.

      Use the variable {TemporaryPassword} as a placeholder for the temporary password in the email body.

      When you are finished, the Body of the message will be similar to this:

      Your new password is {TemporaryPassword}. Log in using this password and then reset it.

    5. Click Save.
  2. Assign the new template to a password reset policy.
    1. Navigate to Security System Management > Security Policies > Password Reset Policy.
    2. Locate the existing password reset policy for the service you want to update, for example, the Candidate Space service and open it for editing.
    3. Attach the template you created in an earlier step and click Save.