Configuring the SMS node

You can define the general properties of the SMS node in this section.

  1. On the General tab, specify this information:
    Configuration name

    Select the configuration set where your Twilio account has been added. If you want to use an existing configuration, select a name from the list. If you leave the field blank, the default configuration will be used.

    To

    Specify the phone numbers you want to send the SMS to. When adding several phone numbers, the numbers have to be comma separated.

    You can also click the "To" button to open up the dialog box where you can select tasks and users.

    • Click the Tasks tab to select task or variable-holding tasks. SMS will be sent to users in the task, and category filtering will be applied.

    • Click the Phone numbers tab to select users or variable-holding users. SMS will be sent to the users. The phone number is the corresponding mobile number set up for the actor.

    Message

    Specify the SMS message that will be sent out. The message can contain either text or variable.

  2. On the On Error tab, specify this information:
    What should happen on an error?

    Select from the available options.

    Notify

    Select the check box if you want to send a notification when an error occurs. If this option is selected, you must fill out the notification details.

    Custom log entry

    Select the check box if you want a custom log entry in addition to the system-generated log entry.