Configuring the ION Alert node

  1. On the ION Alert tab, specify this information:
    Configuration name

    Select the configuration that you want to be used for this activity. It is important to select the configuration with the ION connection you want to use.

    If you want to use an existing configuration, select a name from the list. If you leave the field blank, the default configuration will be used.

    Recipients Detail

    Click the Add button. Select the task and/or user who should receive the notification.

    On the Task variable list (CSV) or User variable list (CSV) fields, you can specify tasks or users by variables.

    Escalation Level

    Select the escalation level.

    Escalation levels define when the user will be notified. If assigned the lowest number "0", then the user is always notified. If assigned "1," then the user will be notified if the "0" user does not respond to the alert.

    Alert Description

    Specify the text to be sent with the alert.

    Alert Detail

    Click the Build button to create the alert details. Creating an alert detail

  2. On the On Error tab, specify this information:
    What should happen on an error?

    Select from the available options.

    Notify

    Select the check box if you want to send a notification when an error occurs. If this option is selected, you must fill out the notification details.

    Custom log entry

    Select the check box if you want a custom log entry in addition to the system-generated log entry.