Change key value for identities already on the primary service (SSOP or SSOPV2)

This procedure changes the identities for the user lawson and other users who already have identities on the primary service, either SSOP SSOPV2, so that they can authenticate successfully.

Before this procedure is performed, the identity is stored as "lawson". After this procedure has been performed, the identity is in User Principal Name format.

  1. Delete the lawson user.

    Select the lawson user and then choose the X icon.

  2. From the administrator's main menu of Infor Rich Client, select Security System Management->Identity Management->Identity List.
  3. Select Actions->Create Identity to create a new identity for the lawson user.

    On the Create Identity form, populate the following fields:

    Service SSOP or SSOPV2
    Username

    identity@YourAuthenticatingDomain.com

    Note: This is the User Principal Name (UPN) format.
  4. Click Save. The message "Identity Created" appears.

    Add the Properties / Values shown in the table below.

  5. Assign the lawson actor to the new identity.

    Access User Management->Actor Management.

  6. From the next form that appears, select the actor and then select Assign Existing Identity to Actor. On the Actor window, populate the following fields.
    Service Select SSOP or SSOPV2
    Identity Select the new lawson identity, for example, lawson@MyCompany.com
  7. From the Identity list, perform steps 2-6 for any other users who need to be in the new format.
  8. Click OK when you are finished updating identities.